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Urgent! IT Delivery Services Coordinator Technician Job Opening In Winnemucca – Now Hiring Nevada Gold Mines
This role provides technical assistance and support to all users of our IT systems, ensuring smooth operation and resolving issues.
The ideal candidate should have excellent problem-solving skills, a strong technical background, and a passion for delivering exceptional customer service.
Responsibilities:
Receive problem reports and requests for service via phone, email, IM, and ticketing system.
Log and track all support requests, ensuring proper documentation and timely follow-up.
Provide accurate and timely resolution of user-facing hardware and software issues.
Troubleshoot and resolve software and hardware issues related to desktops, laptops, printers, mobile devices, and other peripherals.
Install, configure, and update software applications and operating systems on user devices.
Assist with user onboarding and offboarding processes, including account setup, access management, and hardware provisioning.
Work with other Service Delivery technicians, other IT departments, and external vendors to investigate, resolve, and properly escalate requests.
Participate in on-call technician rotation, providing remote and possible on-site support after hours and on weekends.
Required Qualifications:
Proven experience as an IT service delivery technician in Windows-based enterprise environments.
Strong self-directed troubleshooting and problem-solving skills with both common and unfamiliar systems and applications.
Excellent customer service and communication abilities, capable of explaining technical concepts in simple terms and effectively communicating with individuals of widely varying computer skills.
Ability to work both independently and collaboratively in a fast-paced environment while managing tasks of varying priorities and properly prioritizing several concurrent tasks.
Familiar with current standards, trends, and best practices in technology.
Ability to travel locally routinely (valid driver’s license) required.
Ability to lift and carry 50 lbs.
occasionally
Preferred Qualifications:
Associate degree or higher in information technology, computer science, or a related field.
Relevant industry certifications such as CompTIA A+ or HDI Desktop Support Technician.
Experience with Active Directory, Microsoft 365, VoIP platforms, and other enterprise-level IT systems.
Experience with remote support tools and ticketing systems.
Knowledge of TCP/IP networking fundamentals.
Knowledge or certification in ITIL practices (e.g. ITIL Foundation).
ABOUT US
Our mission is to be the world’s most valued gold and copper mining business.
We are committed to partnering with our host countries and communities to transform their natural resources into tangible benefits and mutual prosperity.
With operating mines and projects in 18 countries, Barrick’s highly diversified workforce is drawn almost entirely from our host nations and equipped with world-class skills.
We set the gold standard in sustainability by embedding environmental, social, and economic considerations into all of our business decisions.
The company’s shares trade on the New York Stock Exchange under the symbol GOLD and on the Toronto Stock Exchange under the symbol ABX.
Learn more at www.barrick.com or follow us on LinkedIn.
Electrical And Electronic Equipment Mechanics, Installers, And Repairers
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Unlock Your IT Delivery Potential: Insight & Career Growth Guide
Real-time IT Delivery Jobs Trends in Winnemucca, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for IT Delivery in Winnemucca, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 52720 jobs in United States and 6 jobs in Winnemucca. This comprehensive analysis highlights market share and opportunities for professionals in IT Delivery roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Nevada Gold Mines is currently hiring and seeking a IT Delivery Services Coordinator Technician to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: IT Delivery Services Coordinator Technician Jobs Winnemucca.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Nevada Gold Mines adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a IT Delivery Services Coordinator Technician Jobs United States varies, but the pay scale is rated "Standard" in Winnemucca. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for IT Delivery Services Coordinator Technician typically include Electrical And Electronic Equipment Mechanics, Installers, And Repairers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your IT Delivery Services Coordinator Technician interview at Nevada Gold Mines, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Nevada Gold Mines's products or services and be prepared to discuss how you can contribute to their success.
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