Job Overview
Company
Axelon Services Corporation
Location
El Dorado, Arkansas
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Job Description
Job Title: IT Desktop Support Technician Preferrable Hours are any 8-hour shift between 7am-3pm local time (30-minute lunch)
12+ months
El Dorado, AR The main focus on this job is PC imaging and set-up.
Description:
- Desktop Support functions to include:
- Laptop/PC imaging & setup
- Deliver new laptops/PCs to users setup/transfer data & connect to M365 cloud services
- Software configuration/installations
- Work Incident/Request tickets using Service Now platform
- Printer troubleshooting
- Windows 11 support with M365 application suite
- Basic wi-fi/network troubleshooting skills
- Stockroom inventory of hardware assets & managing those assets
- Excellent customer service skills with a focus on delivering a best-in-class user experience
- Experience working in a plant/manufacturing environment is a plus
- Fast-paced so must be able to manage time well and stay organized
- Great communication skills and have the ability to respond/deliver on new dynamic tasks (priorities can change quickly)
- Candidate must have reliable transportation to drive between the (3) sites in El Dorado
- Preferrable Hours are any 8-hour shift between 7am-5pm local time (30-minute lunch)
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