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Urgent! IT Endpoint Support Tech Riverside Job Opening In Columbus – Now Hiring OhioHealth

IT Endpoint Support Tech Riverside



Job description

Description

:

Years of experience: 1 year or CompTIA A+ Certification

SPECIALIZED KNOWLEDGE
1-year prior experience working in an Information Technology/Support field, healthcare environment preferred, with a demonstrated ability to provide excellent customer service skills or completion of the CompTIA A+ Certification.ITIL Foundation certified or will work towards completion within 1 year of hiring date.

Basic knowledge related to PCs, mobile devices, software, endpoint operating systems, accessories / peripherals, including printers, as well as remote connectivity tools.Working knowledge of information security principles and practices.Basic knowledge of macros, templates, and scripts that modify desktop software/hardware environment.Basic knowledge supporting and providing end user assistance with MS Office applications.Ability to communicate effectively with individuals at all levels in the organization.Knowledge of Service-Now, Microsoft Configuration manager, and Configuration Management Data Base (CMDB)is a plus.

Demonstrated time management skills with ability to prioritize work and hold to a schedule of events.Ability to work independently with some supervision or as part of a collaborative team.


DESIRED ATTRIBUTES
Self-motivated with the ability to collaborate with team to provide excellent customer service while effectively addressing operational issues as they arise.Ability to work in a highly dynamic health system.Bachelor’s Degree in Information Technology/Support field, CompTIA A+ Certification, Microsoft Certified Professional (MCP).Knowledge of Service Level Management activities and how they integrate with the ITIL Service Support Processes.Experience in a similar size IT environment, 35,000 devices and users.

Work Shift:

Day

Scheduled Weekly Hours :

40

Department

IS Asset Management

Join us!
...

if your passion is to work in a caring environment
...

if you believe that learning is a life-long process
...

if you strive for excellence and want to be among the best in the healthcare industry


Required Skill Profession

Computer Occupations



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    Unlock Your IT Endpoint Potential: Insight & Career Growth Guide


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