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IT Endpoint Technician or Senior IT Endpoint Technician, Texas Institute for Electronics Job Opening In Austin – Now Hiring The University of Texas at Austin

IT Endpoint Technician or Senior IT Endpoint Technician, Texas Institute for Electronics

    United States Jobs Expertini Expertini United States Jobs Austin Computer Occupations It Endpoint Technician Or Senior It Endpoint Technician, Texas Institute For Electronics

Job description

Job Details

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General Notes

About Us

The is a University of Texas at Austin-supported semiconductor consortium of state and local government, preeminent defense electronics and semiconductor companies, national labs and nationally recognized academic institutions.

Our mission is to develop and execute a state-of-the-art 3D Heterogenous Integration manufacturing technology roadmap, and to provide critical pilot manufacturing capabilities to address national security needs and catalyze domestic economic growth.

Join the Texas Institute for Electronics (TIE) and help us push the boundaries in critical semiconductor domains, including advanced packaging, with the aim of reestablishing U.S. prominence in semiconductor manufacturing.

With over $1 billion in funding from the US DoD and the state of Texas, we’re at the forefront of creating cutting-edge semiconductor manufacturing equipment and processes that will set the course for future advancements in semiconductor logic, memory, heterogeneous integration, chip cooling and more.

Situated in the heart of Austin — named “America’s Coolest City” by Expedia and “The Best Place to Live in the U.S.” by U.S. News and World Report — the Texas Institute for Electronics embodies the city’s innovative spirit.

UT Austin, recognized by Forbes as one of , provides outstanding and packages that include:

  • Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)

  • Voluntary Vision, Dental, Life, and Disability insurance options

  • Generous paid vacation, sick time, and holidays

  • Teachers Retirement System of Texas, a defined benefit retirement plan, with 8.25% employer matching funds

  • Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)

  • Flexible spending account options for medical and childcare expenses

  • Robust free training access through LinkedIn Learning plus professional conference opportunities

  • Tuition assistance

  • Expansive employee discount program including athletic tickets

  • Free access to UT Austin's libraries and museums with staff ID card

  • Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card

  • For more details, please see: and

  • This position will be hired as an IT Endpoint Technician or Senior IT Endpoint Technician depending on the qualifications of the selected candidates.
     

    Purpose

    The IT Endpoint Technician/Senior IT Endpoint Technician will work to address employees' IT needs and keep computer systems operational.

    Responsibilities

    Provide support to users for support on workstations for issues related to hardware, software, and networking.

  • Diagnose and repair hardware and software issues with desktop and mobile devices, network equipment, and peripherals.

  • Provision, modify, and maintain users and groups in Active Directory and other various systems.

  • Address problems with computer systems used by manufacturing tools.

  • The endpoint technician will be given further projects, activities, duties or other responsibilities according to the growth of the TIE organization and its mission.

  • Required Qualifications

  • Knowledge of managing users, groups, and systems in Active Directory.

  • Experience with configuration and troubleshooting Microsoft Windows and Microsoft 365 applications.

  • Understanding of network devices and technologies.

  • Ability to wear a bunny suit and work in a cleanroom.

  • An associate's degree or high school diploma with a strong background in technical systems.

  • Excellent communication skills.

  • Significant Equivalent Experience may be substituted for certifications and education.

  • Preferred Qualifications

  • CompTIA A+, Microsoft 365 Certified, or other relevant industry certifications.

  • 2 years’ experience in the semiconductor industry.

  • Unix or Linux OS experience.

  • Salary Range

    $52,600 + depending on qualifications

    Working Conditions

  • May work around standard office conditions

  • May work around chemicals

  • May work around electrical and mechanical hazards

  • Repetitive use of a keyboard at a workstation

  • Use of manual dexterity (ex: using a mouse)

  • Climbing of stairs

  • Climbing of ladders

  • Lifting and moving 35 pounds

  • Occasional work on systems in the manufacturing clean room.

  • Required Materials

  • Resume/CV

  • 3 work references with their contact information; at least one reference should be from a supervisor

  • Letter of interest

  • Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications.

    Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files.

    Before submitting your online job application, ensure that ALL Required Materials have been uploaded.

    Once your job application has been submitted, you cannot make changes.

    Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs.

    If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply.

    This information will be pulled in to your application.

    The application is one page and you will be prompted to upload your resume.

    In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

    ----

    Employment Eligibility:

    Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers.

    Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

    ----

    Retirement Plan Eligibility:

    The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

    ----

    Background Checks:

    A criminal history background check will be required for finalist(s) under consideration for this position.

    ----

    Required Skill Profession

    Computer Occupations


    • Job Details

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