IT ERP Project Manager

Job description

We’re Watts.

Together, we’re reimagining the future of water.



We feel proud every day about what we do.

We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.


What we do:

For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world.

We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future.

Watts is a leading brand with a quality reputation — and we have a dynamic future ahead.​



The IT ERP Project Manager leads cross-functional teams to deliver ERP projects on time, within scope and budget, aligning project outcomes with business goals.

This role involves comprehensive project management, stakeholder coordination, risk mitigation, and ensuring compliance with regulatory requirements.


The role reports to the IT Sr Director, Global Enterprise Applications.

This role is hybrid and can be based in Andover, MA or Blauvelt, NY.


Primary Job Duties and Responsibilities:


Project Planning & Execution:

+ Define and manage project scope, timeline, and budget in collaboration with stakeholders.

+ Lead project execution in accordance with the project plan, ensuring timely delivery and alignment with business goals.

+ Provide overall project direction and serve as the liaison to the Steering Committee, senior leadership, and business process owners.

+ Conduct Phase Gate Reviews at key milestones to validate progress and business alignment.

+ Oversee business readiness assessments and cutover planning to ensure a smooth go-live.

Stakeholder & Resource Management:

+ Act as a bridge between corporate, regional, and local teams, ensuring clear communication and alignment.

+ Supervise project business resources, ensuring their availability and proper allocation.

+ Plan and facilitate stakeholder engagement, providing regular updates and presentations to leadership.

+ Manage vendor relationships, third-party consultants, and ensure compliance with Service Level Agreements (SLAs).

Risk, Compliance & Quality Assurance:

+ Identify, assess, and mitigate risks and issues throughout the project lifecycle.

+ Ensure GAP analysis completeness to validate ERP functionality against business requirements.

+ Oversee the creation of Blueprints/Business Requirement Documents (BRD) and process documentation.

+ Ensure regulatory compliance (e.g., SOX, GDPR) and enforce security best practices.

+ Monitor performance metrics & KPIs to track project progress and post-go-live success.

Testing, Training & Change Management:

+ Lead User Acceptance Testing (UAT), ensuring system functionality meets business needs.

+ Develop and oversee the end-user training strategy, including a train-the-trainer approach.

+ Support business process change management, ensuring smooth adoption and managing resistance.

+ Work with local teams to schedule participation in testing, training, and business readiness activities.

Post-Go-Live & Continuous Improvement:

+ Oversee post-implementation support (Hypercare) and manage issue resolution.

+ Develop knowledge retention strategies, ensuring system documentation and training materials are maintained.

+ Conduct post-implementation reviews, identifying lessons learned and areas for optimization.

+ Align ERP enhancements with future business needs and continuous improvement initiatives.


Required Qualifications

+ Bachelor’s degree in business or comparable

+ 5+ years of Project Management and Team Leadership experience a must.

+ Project management experience in cross-functional systems implementations ERP or equivalent midmarket ERP solutions a plus

+ Demonstrated skills in working effectively across business lines and partnering to meet common objectives

+ Capable of handling complex conversations with leaders of the organization

+ Action oriented, but detailed and organized

+ Business minded, business acumen, knows how the business works and is aware of external best practices

+ Interpersonal Savvy: good relationships up and down the organization, can drive change and tactfully resolve situations of conflict.

General Applicable Company Competencies

+ Commitment to Watts’ values of integrity, accountability, continuous improvement and innovation, and transparency.

+ Punctuality and dependability.

+ Ability to be flexible and adapt to changing work priorities and stressful conditions.

+ Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.

+ Maintain productive and collaborative relationships with other Watts employees.

+ Adherence to Watts’ seven

+ cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.


The expected salary range for this position is:


North Andover, MA

$113,000-$119,000

Blauvelt, NY

$113,000-$122,000


Actual compensation will be dependent upon individual skills, experience, qualifications, and applicable laws.




Working Conditions:

While performing the job duties, you will be working in an office environment.

You will be required to work in the office at the Andover, MA location three days per week (Monday – Wednesday) and can work remotely two days per week (Thursday and Friday).


Physical Requirements: Specific physical abilities required for this position include, but are not limited to:

+ Ability to remain seated/standing at a desk or workstation for extended periods.


+ Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods.


+ Ability to read documents and communicate clearly and effectively, both orally and in writing, with management, coworkers, and third parties.


+ Ability to operate standard office equipment such as computers, printers, phones, and copiers.

+ Ability to physically move around the office and occasionally lift and carry light objects, such as office supplies, documents, or small equipment.


Nothing in this job description restricts Watts’ right to assign or reassign duties, responsibilities, or change the working hours/conditions for this position at any time.

This position is “at will,” which means that either the employee or Watts may terminate the employment relationship at any time, with or without notice, and for any lawful reason.


#LI (Hybrid)



Watts in it for you :


Please note that the following benefits apply only to permanent roles and do not apply to internship roles.

+ Competitive compensation based on your skills, qualifications and experience

+ Comprehensive medical and dental coverage, retirement benefits

+ Family building benefits, including paid maternity/paternity leave

+ 10 paid holidays and Paid Time Off

+ Continued professional development opportunities and educational reimbursement

+ Additional perks such as fitness reimbursements and employee discount programs

+ Learn more about our benefit offerings here: https://tapintowattsbenefits.com/


How we work:

At Watts, our culture is team-oriented and supportive.

Employees here genuinely care about the quality of their work, and about each other.

Our people are the heart of who we are and contribute to our longevity and continued success.


And this is a place where you can have a big career.

No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.



Watts is committed to equal employment opportunity.

We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law.

Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities.

Any employee who needs a reasonable accommodation should contact Human Resources.

Required Skill Profession

Other General