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Urgent! IT Field Support Specialist Job Opening In Columbia – Now Hiring Independent Software

IT Field Support Specialist



Job description

What You Will Do:



  • As an IT Field Support Specialist at Independent Software, you will play a critical role in delivering hands-on and remote technical support across a range of IT systems.

  • You’ll work directly with users and infrastructure to resolve Tier 2 and Tier 3 issues related to workstations, servers, printers, peripherals, and teleconferencing equipment.
  • From conducting site surveys and preparing engineering plans to installing systems and training personnel, your work ensures the reliability and readiness of IT resources in mission-critical environments.

Key Responsibilities:



  • Conduct site surveys and document existing configurations and user requirements Analyze hardware needs and prepare detailed specifications for acquisitions Develop and manage hardware installation schedules Create engineering plans and technical design packages for site installations Prepare detailed configuration drawings and installation/test reports Configure and troubleshoot computers, communication devices, and peripherals Install and maintain workstations, servers, printers, teleconferencing equipment, and related cabling Maintain fiber optic modems, multiplexers, Ethernet cables, and telephone systems Train on-site personnel on hardware usage and maintenance Build custom interconnecting cables as required Update technical drawings using AutoCAD Provide high-level support both remotely and on-site with minimal supervision Required Skills and Qualifications: Strong hands-on skills in installing, repairing, and troubleshooting computer hardware and peripherals Proficiency in configuring and maintaining Windows operating systems (Windows 7 and 10) Familiarity with Active Directory security and group policies Experience installing software applications, antivirus tools, and system patches Ability to read and interpret technical manuals and schematics Skilled in Microsoft Office Suite (Word, Excel, PowerPoint, Access) Excellent communication and interpersonal skills for working with end users and technical teams Strong time management skills and the ability to handle multiple priorities Comfortable working independently and providing remote user support Education and Experience: Minimum: High school diploma or GED with 5 years of relevant IT support experience Equivalent: Associate’s degree with 2 years of experience in similar IT field roles Clearance Requirement: Must possess an active TS/SCI with appropriate Polygraph to be considered for this role Why Choose Independent Software: At Independent Software, our people are the mission.

  • We’ve built a company around collaboration, integrity, and innovation and we make sure our team has the tools and support to grow, succeed, and thrive.

When you join us, you will:



  • Support critical national security missions that matter Be part of a close-knit, employee-first culture where your voice is heard Expand your skills through ongoing training, mentorship, and career development Enjoy competitive compensation, generous benefits, and work-life balance Ready to take the next step in your career?

  • Join us and be part of something bigger.
  • Apply today.


  • We’re an equal opportunity employer.
  • All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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  • Required Skill Profession

    Computer Occupations



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    Unlock Your IT Field Potential: Insight & Career Growth Guide


  • Real-time IT Field Jobs Trends in Columbia, United States (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for IT Field in Columbia, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 44343 jobs in United States and 314 jobs in Columbia. This comprehensive analysis highlights market share and opportunities for professionals in IT Field roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

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  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Independent Software adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying United States laws and regulations
  • What Is the Average Salary Range for IT Field Support Specialist Positions?

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  • Interview Tips for IT Field Support Specialist Job Success
    Independent Software interview tips for IT Field Support Specialist

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
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    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
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    Final Thought:

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