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IT Field Support Specialist Job Opening In Columbia – Now Hiring Independent Software


Job description

What You Will Do:



  • As an IT Field Support Specialist at Independent Software, you will play a critical role in delivering hands-on and remote technical support across a range of IT systems.

  • You’ll work directly with users and infrastructure to resolve Tier 2 and Tier 3 issues related to workstations, servers, printers, peripherals, and teleconferencing equipment.
  • From conducting site surveys and preparing engineering plans to installing systems and training personnel, your work ensures the reliability and readiness of IT resources in mission-critical environments.

Key Responsibilities:



  • Conduct site surveys and document existing configurations and user requirements Analyze hardware needs and prepare detailed specifications for acquisitions Develop and manage hardware installation schedules Create engineering plans and technical design packages for site installations Prepare detailed configuration drawings and installation/test reports Configure and troubleshoot computers, communication devices, and peripherals Install and maintain workstations, servers, printers, teleconferencing equipment, and related cabling Maintain fiber optic modems, multiplexers, Ethernet cables, and telephone systems Train on-site personnel on hardware usage and maintenance Build custom interconnecting cables as required Update technical drawings using AutoCAD Provide high-level support both remotely and on-site with minimal supervision Required Skills and Qualifications: Strong hands-on skills in installing, repairing, and troubleshooting computer hardware and peripherals Proficiency in configuring and maintaining Windows operating systems (Windows 7 and 10) Familiarity with Active Directory security and group policies Experience installing software applications, antivirus tools, and system patches Ability to read and interpret technical manuals and schematics Skilled in Microsoft Office Suite (Word, Excel, PowerPoint, Access) Excellent communication and interpersonal skills for working with end users and technical teams Strong time management skills and the ability to handle multiple priorities Comfortable working independently and providing remote user support Education and Experience: Minimum: High school diploma or GED with 5 years of relevant IT support experience Equivalent: Associate’s degree with 2 years of experience in similar IT field roles Clearance Requirement: Must possess an active TS/SCI with appropriate Polygraph to be considered for this role Why Choose Independent Software: At Independent Software, our people are the mission.

  • We’ve built a company around collaboration, integrity, and innovation and we make sure our team has the tools and support to grow, succeed, and thrive.

When you join us, you will:



  • Support critical national security missions that matter Be part of a close-knit, employee-first culture where your voice is heard Expand your skills through ongoing training, mentorship, and career development Enjoy competitive compensation, generous benefits, and work-life balance Ready to take the next step in your career?

  • Join us and be part of something bigger.
  • Apply today.


  • We’re an equal opportunity employer.
  • All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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  • Required Skill Profession

    Computer Occupations


  • Job Details

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Unlock Your IT Field Potential: Insight & Career Growth Guide


Real-time IT Field Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for IT Field in Columbia, United States, highlighting market share and opportunities for professionals in IT Field roles.

44995 Jobs in United States
44995
321 Jobs in Columbia
321
Download It Field Jobs Trends in Columbia and United States

Are You Looking for IT Field Support Specialist Job?

Great news! is currently hiring and seeking a IT Field Support Specialist to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Independent Software adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for IT Field Support Specialist Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Columbia. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for IT Field Support Specialist?

Key qualifications for IT Field Support Specialist typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for IT Field Support Specialist?

To improve your chances of getting hired for IT Field Support Specialist, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for IT Field Support Specialist Job Success

Independent Software interview tips for IT Field Support Specialist

Here are some tips to help you prepare for and ace your IT Field Support Specialist job interview:

Before the Interview:

Research: Learn about the Independent Software's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your IT Field Support Specialist interview at Independent Software, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Independent Software's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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