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IT Field Support Specialist (Hardware Technician) Job Opening In Annapolis Junction – Now Hiring Cinteot


Job description

IT Field Support Specialist 2
Description:


The Hardware Technician (IT Field Support Specialist 2) provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment.

Conducts sites surveys; assesses and documents current site configuration and user requirements.

Analyzes existing requirements and prepares specifications for hardware acquisitions.

Develops hardware installation schedules.

Prepares drawings documenting configuration changes at each site.

Prepares site installation and test reports.

Trains site personnel in proper use of hardware.

Builds specialized interconnecting cables.


+ Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment

+ Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling

+ Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems

+ Follow standard operating procedures for the Connectivity Operations Team, including the use of ticketing systems and documentation

+ Support network upgrade projects or initiatives

+ Support end-user connectivity needs


Requirements:

Education: Minimum education and experience level: High school/GED and two (2) to four (4) years of experience and Security+ Certification.

Equivalent education and experience: Associate's degree in a technical field and two (2) years of experience or a Bachelors' degree in a technical field.

Must have one of the following 8570 certifications: A+ CE, NET+ CE, SSCP


+ Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals.

Well-versed in installing windows, software, applications, antivirus and patches

+ Demonstrated ability to read and understand technical manuals and schematics

+ Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)

+ Able to manage time and priorities effectively

+ Able to work efficiently with minimal supervision

+ Proficient in working with end-users remotely

+ Demonstrated expertise in Microsoft Windows 7 and 10

+ Familiar with Active Directory security and policies

+ Excellent analytical and problem solving skills

+ Must be able to drive company vehicle.

+ Must be available to work an 8 hour shift between the hours of 6am-6pm, as determined by management.


Must be able to lift up to 50 pounds.

The usual and customary methods of performing the job functions require the following physical demands: Significant lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; periodic work in tight areas.

Required Clearance: Candidate must have a TS/SCI polygraph clearance



Benefits:


+ Complete Insurance Coverage

+ Blue Cross Medical, Delta Dental, Vision, Life

+ 401k with Company Contribution

+ Tuition Reimbursement

+ Generous Paid Time Off (including your birthday!)

Cinteot is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Required Skill Profession

Other General


  • Job Details

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Unlock Your IT Field Potential: Insight & Career Growth Guide


Real-time IT Field Jobs Trends (Graphical Representation)

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Cinteot adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for IT Field Support Specialist (Hardware Technician) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Annapolis Junction. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for IT Field Support Specialist (Hardware Technician)?

Key qualifications for IT Field Support Specialist (Hardware Technician) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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To improve your chances of getting hired for IT Field Support Specialist (Hardware Technician), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for IT Field Support Specialist (Hardware Technician) Job Success

Cinteot interview tips for IT Field Support Specialist (Hardware Technician)

Here are some tips to help you prepare for and ace your IT Field Support Specialist (Hardware Technician) job interview:

Before the Interview:

Research: Learn about the Cinteot's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Be Yourself: Let your personality shine through while maintaining professionalism.

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Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your IT Field Support Specialist (Hardware Technician) interview at Cinteot, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Cinteot's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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