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Urgent! IT Field Technician I Job Opening In Tempe – Now Hiring IT1

IT Field Technician I



Job description

iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a motivated IT Field Technician I to join our team.

iT1 has been recognized by the Phoenix Business Journal's Best Places to Work in Arizona for the past 11 years.

This is a testament to the great team and culture we have here at iT1!

Are you ready to take your career to new heights with a role that offers extensive travel opportunities?

At iT1, we're looking for a dedicated IT Field Technician I who thrives on the road and excels in both internal and external responsibilities.

As a critical point of contact between our organization and our valued customers, you'll engage, build, and execute cutting-edge technologies and images.

In this dynamic position, you'll ensure all assigned tasks are completed to the highest iT1 standards while enjoying the adventure of traveling up to 75% of the year.

If you're passionate about technology and love the idea of exploring new places, this role is perfect for you!


Requirements


+ Travel 75% or more of the time to Client sites to execute specific project requests.



+ Provide excellent customer service and IT support during field visits.



+ Disperse equipment to the appropriate installation location onsite and install using best practices cable management.



+ Diagnose errors and technical problems and determine proper solutions to produce timely and detailed reports.



+ Validate equipment functionality.



+ Work with the Project Manager and senior engineers to execute projects based on priorities, goals, and objectives.



+ Provide notification to Professional Services management when issues are ongoing and impacting end users to keep them informed.



+ Document all client issues and escalate to the Project Manager.



+ Create documentation as needed.





Job Qualification Requirements:




+ A minimum of 2+ years IT experience in a relevant position.



+ Knowledge of workstation deployment and PC applications desired.



+ Experience with high travel volume that includes navigating flights and airports in order to arrive at a client’s location.



+ Experience installing and troubleshooting wireless access points.



+ Experience and knowledge of conference room solution installation and configuration.



+ Experience and knowledge of IT infrastructure and server technology.



+ Experience and knowledge with routers, switches, firewalls, and many other network devices.



+ Must have excellent troubleshooting and problem-solving skills.



+ Experience and knowledge of TCP/IP, DNS, DHCP, VPNs.

+ MCSE/MCSA/MCP, A+ and/or Network+ are desirable.



+ Must possess excellent time management skills.



+ Ability to work in flexible environment based on customer scheduling requirements.



+ Thrives in a fast paced and changing environment with proven multitasking skills and focus on details and accuracy.



+ Able to lift 35 - 50lbs.



Physical Demands May Include:



+ Lifting or carrying up to 50 lbs

+ Lift 50 lbs.
+ + Standing for long periods of time

+ Time spent in low postures (crouching, stooping, kneeling, bending)

+ Climbing (ramps, stairs, or ladders)

+ Sit at a computer for 8 hours per day

+ Keyboarding for 8 hours per day

+ Reaching Overhead

+ Near Vision (working with small objects or reading small print)

+ Speaking (communicating information to clients/coworkers)

+ Hearing Requirements (In person speech, telephone, other sounds)

+ Driving

+ Travel up to 75% (Away from home M-F)


Benefits


+ Insurance: Health Insurance, Vision, Dental, and Life Insurance

+ Leave and Holidays: Paid Vacation, Paid Holidays

+ Retirement: 401K Plan with company match (eligible after 1 year of employment)



Required Skill Profession

Other General



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