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IT Help Desk Specialist Job Opening In Deer Park – Now Hiring The Plexus Groupe


Job description

The Plexus Groupe is looking for candidates who dream big.  Do you enjoy working with best-in-class solutions?


Do you want to be part of a company growing faster than ever?

  If so, then you will want to read on!


We currently have an opening for an IT Help Desk Specialist at our Deer Park, IL headquarters office.  Summary :



  • The role of the Help Desk Specialist is responsible for first level IT support and administration for computers, phones, and business application utilized by Plexus end users.

Essential Functions :



  • Monitor, support and resolve help desk tickets and requests from Plexus end users and departments Monitor the performance of the company’s desktop infrastructure and make suggestions for improving efficiency Assist with the installation of new hardware and software and help train employees on its use.

Collaborate on the creation and administration of user licenses and accounts for business systems and applications Participate and work with onboarding and offboarding procedures and activities Other IT tasks and responsibilities as requested by management Requirements:



  • Minimum of one (1) year of previous information technology or related experience Previous help desk experience is a plus Bachelor's degree preferred Ability to work independently as well as in coordination with other members of the team Experience with Microsoft365 and Apps, Active Directory, Windows 10/11, Adobe Ability to set priorities and manage workflow to ensure efficient, timely, and accurate resolution of help desk tickets and requests Expected to maximize efficiencies, while using good organizational skills Effectively prioritize and complete tasks within requested timeframes Physical Demands: Ability to perform primarily sedentary work, frequently using a computer (visual acuity, fine motor skills) and telephone (talking/hearing) Read, write, and communicate effectively Lift and carry up to 15 lbs Ability to drive and handle the physical demands of travel Position Type and Expected Work Hours: This is a full-time position.

  • The associate must work 40.0 hours each week to maintain full-time status.

Days and hours of work are Monday through Friday, 8:



  • 00am to 5:00 pm, with some flexibility in hours.

  • While frequent travel is not a requirement of this position, there may be times when occasional travel may be needed.

Compensation and Benefits:



  • This is a non-exempt position and the approximate rage for the hourly rate is $23.00 - $24.50 per hour.

  • Please note the range provided is a good faith estimate at the time of the posting.
  • Actual compensation within that range is based on a wide variety of factors unique to each candidate, including but not limited to, individual qualifications, depth of experience, knowledge, skills, applicable certifications, and physical work location(s).
  • The Plexus Groupe offers a comprehensive benefits package and perks for regular, full-time positions.

Please access the following link for additional details:



  • https://www.plexusgroupe.com/why/careers/ At The Plexus Groupe, we believe in putting people first, focusing on value, service and lasting partnerships, providing authentic leadership, embracing a team approach to drive accountability and innovation, and delivering straight talk to our clients and employees.

  • Learn more about why we are #ProudlyPlexus The Plexus Groupe is a Top 100 independent insurance advisory firm, backed by our knowledgeable team, cutting-edge resources, and a global network of partnerships.
  • We specialize in comprehensive services across Benefit Administration Technology, Business Insurance, Employee Benefits, Private Client, and Retirement Services.
  • As a proud partner of Assurex Global —the world’s largest association of privately held insurance brokers—our risk management professionals provide tailored solutions to meet the diverse needs of our clients worldwide.
  • Headquartered in Deer Park, IL, with additional offices across the U.S.
  • The Plexus Groupe is an equal opportunity employer.
  • Visit www.plexusgroupe.com to learn more.
  • Powered by JazzHR
  • Required Skill Profession

    Computer Occupations


  • Job Details

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Unlock Your IT Help Potential: Insight & Career Growth Guide


Real-time IT Help Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for IT Help in Deer Park, United States, highlighting market share and opportunities for professionals in IT Help roles.

14847 Jobs in United States
14847
90 Jobs in Deer Park
90
Download It Help Jobs Trends in Deer Park and United States

Are You Looking for IT Help Desk Specialist Job?

Great news! is currently hiring and seeking a IT Help Desk Specialist to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at The Plexus Groupe adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for IT Help Desk Specialist Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Deer Park. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for IT Help Desk Specialist?

Key qualifications for IT Help Desk Specialist typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for IT Help Desk Specialist Job Success

The Plexus Groupe interview tips for IT Help Desk Specialist

Here are some tips to help you prepare for and ace your IT Help Desk Specialist job interview:

Before the Interview:

Research: Learn about the The Plexus Groupe's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Be Yourself: Let your personality shine through while maintaining professionalism.

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Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your IT Help Desk Specialist interview at The Plexus Groupe, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the The Plexus Groupe's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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