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Urgent! IT Help Desk Tech Job Opening In Mesa – Now Hiring Wendy's
Starting pay rate: $23- $24 per hour
This position is for an IT Help Desk team member of a restaurant franchise that assists in installing and supporting networks in 198+ locations in nine states and reports to the Director of IT.
Roles and Responsibilities:
Ø Support the NCR Aloha POS systems
Ø Support users and restaurant locations (our customers) via the phone, remotely accessing user/restaurant workstations with LogMeIn, and onsite visits
Ø Repair and upgrade computers and laptops as needed.
Build and deploy new systems when required
Ø Install software applications to IT department specifications
Ø On-call rotation: providing remote and onsite support after normal business hours as needed.
This is a seven-day responsibility – most of which is on the weekend.
Ø Pull and terminate network cable runs and camera cable runs as needed
Ø Install network cabinets and network related equipment
Ø Support our digital surveillance environment (cameras, DVRs, etc.)
Ø Assist the Director of IT with various projects
Core Experience:
Ø Windows 11/10, reinstall OS on laptops/desktops via Microsoft’s installation process or an imaging process
Ø PC hardware repair experience
Ø MS Office Suite Products
Ø Basic network, TCP IP V4, POE Ethernet switch, Wi-Fi, router experience.
Demonstrate (explain) IPV4 networks and what the different configuration components mean.
Ø Desktop/server remote control software experience
Ø CAT 5e/6 network and camera cabling, terminating ends, testing, and troubleshooting
Ø Knowledge of broadband circuits, analog telephone lines and troubleshooting telecom outages
Ø General knowledge of Battery Backups (UPS), KVM devices, USB switching devices, and Multi-Function printers (scanning/printing)
Ø Help Desk Ticketing System
Preferred Experience:
Ø A+ certification
Ø Point of Sale device/system experience
Ø Headset/Speed of Service equipment
Non-Technical Skills:
Ø Self-motivated
Ø Be very comfortable with air and ground travel; could travel 1 – 2 weeks at a time plus day trips
Ø Team player, personable, energetic, approachable
Ø Ongoing willingness to learn and assist with documentation
Ø Ability to drive a car, their own car, and has a good driving record
Ø Outstanding and professional customer service skills; be very comfortable conversing with customers.
Ø General knowledge of tools/power tools, ladders
Ø Ability to lift 50 lbs.
Ø Comfortable accessing building roofs
✨ Smart • Intelligent • Private • Secure
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Unlock Your IT Help Potential: Insight & Career Growth Guide
Real-time IT Help Jobs Trends in Mesa, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for IT Help in Mesa, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 7720 jobs in United States and 6 jobs in Mesa. This comprehensive analysis highlights market share and opportunities for professionals in IT Help roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Wendy's is currently hiring and seeking a IT Help Desk Tech to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: IT Help Desk Tech Jobs Mesa.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Wendy's adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a IT Help Desk Tech Jobs United States varies, but the pay scale is rated "Standard" in Mesa. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for IT Help Desk Tech typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for IT Help Desk Tech, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your IT Help Desk Tech interview at Wendy's, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Wendy's's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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