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Urgent! IT Help Desk Technician Job Opening In Laurel – Now Hiring TAD PGS, Inc
We have an outstanding Contract position for an IT Help Desk Technician to join a leading Company located in Laurel, MD.
**Work location 100% onsite in Laurel, MD***
****
**Candidate must be able to obtain and maintain a Secret Security Clearance.**
Please click on this link if you have any questions on how to obtain a clearance: https://
We are seeking an IT Help Desk Technician to help us support the information technology needs of the nation's leading university affiliated research center.
You will be working with engineers, scientists
and
business professionals
that are
addressing critical challenges of our
nation
.
We
are
ranked as one of Computerworld 's Top Places to Work in IT for the last six years and
are wanting
to add bright,
dedicated
hardworking technicians to our team.
Job Responsibilities:
Provide first contact resolution for account administration, desktop, laptop, mobile devices, applications, and network connectivity problems remotely in a call center or walkup desk.
Create
,
maintain,
and modify user accounts for network and business applications.
Research, analyze, and diagnose
problems with client systems
to
include
hardware and software, servers, peripheral equipment, and networks.
Solve problems using documented processes where available and best practices where not.
Assist teams with incident response support and be involved in
the development and presentation of
training sessions.
Provide appropriate documentation on services provided and status updates as needed.
May drive vehicles to deliver computer parts or accessories around the Lab as needed.
Basic Hiring Criteria:-Possess a Bachelor's degree or at least 5+ years of recent IT related work experience-Must have at least 5 years Tier 2 IT Technical support experience-Must be able to obtain Secret level security clearance.
If selected, you will be subject to a government security clearance investigation and must meet the requirements for access to classified information.
-Eligibility requirements include 's license (MVR check required)-Must be able to work 100% onsite in Laurel, MD
Desired Qualifications:
Possess a Bachelor's degree in an IT-related field.
Have
2+ years ' experience in a call center environment and using system management tools such as Symantec Ghost Solution Suite.
Have software experience with Desktop remote control tools and Windows 10, Macintosh, and iOS.
Possess any of the following certifications: ITIL, Microsoft Certified Professional (MCP), Microsoft Certified Systems Engineer for Windows (MCSE), Apple Certified Macintosh Technician (ACMT),
HDI
Support Analyst.
Benefits offered vary by contract.
Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus,
and
affordable medical coverage plan, and DailyPay (in some locations).
For a
full
description of
benefits
available to you,
be sure to
talk with your recruiter.
VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ://
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
-The California Fair Chance Act-Los Angeles City Fair Chance Ordinance-Los Angeles County Fair Chance Ordinance for Employers-San Francisco Fair Chance Ordinance
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Unlock Your IT Help Potential: Insight & Career Growth Guide
Real-time IT Help Jobs Trends in Laurel, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for IT Help in Laurel, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 14733 jobs in United States and 89 jobs in Laurel. This comprehensive analysis highlights market share and opportunities for professionals in IT Help roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! TAD PGS, Inc is currently hiring and seeking a IT Help Desk Technician to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: IT Help Desk Technician Jobs Laurel.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TAD PGS, Inc adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a IT Help Desk Technician Jobs United States varies, but the pay scale is rated "Standard" in Laurel. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for IT Help Desk Technician typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your IT Help Desk Technician interview at TAD PGS, Inc, research the company, understand the job requirements, and practice common interview questions.
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