Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: IT Manager I.
United States Jobs Expertini

Urgent! IT Manager-I Job Opening In San Francisco California – Now Hiring Abacus Service Corporation



Job description



Title

IT Manager-I



Location

HQ, USA, CA, San Francisco, 2nd St



Description

Platform Innovation, Technical Support Lead About the Team The Platform Innovation team drives strategy, support, and scaling for one of the most exciting and fast-growing projects within our restaurant platform business.

Our support team ensures merchants receive white-glove technical assistance that keeps their operations running seamlessly and builds long-term trust in our platform.

About the Role You will report into the Assoc Mgr of Support and serve as a key leader within our broader Restaurant Platform organization.

In this role, you will directly manage day-to-day merchant escalations while also shaping how we scale support to thousands of restaurants.

You will combine strong technical troubleshooting skills with leadership experience to guide agents, improve processes, and ensure we maintain industry-leading service levels.

You're excited about this opportunity because you will...

Handle frontline merchant support directly, serving as the escalation point for complex technical issues that require networking or system-level expertise.

Lead by example on tickets and live interactions, setting the bar for quality, speed, and ownership.

Mentor and coach support agents, building their confidence and ability to resolve issues independently.

Contribute to the growth of the support org by helping improve training programs, internal knowledge resources, and performance standards.

Play a key role in expanding the scope of support (phone, video, extended hours) while ensuring we maintain white-glove quality.

We're excited about you because...

You have 5+ years of experience in technical support, IT/networking, or related operations, with a proven track record of diagnosing and resolving complex issues in live environments.

You have 2+ years of leadership or team management experience, mentoring others and building scalable processes.

You thrive in fast-changing, ambiguous environments and are motivated by building systems from the ground up.

You are a structured problem solver who can both dive deep into technical detail and zoom out to design scalable solutions.

You have excellent communication skills and experience working directly with merchants, clients, or customers in high-stakes situations.

Experience with POS systems, networking (LAN/WAN troubleshooting, router/switch configuration), or distributed hardware is a plus



Classification

TAC: Temporary Agency Worker



Remote Work Address

-

Remote Address Time Zone

-

Vacation Schedule

-

Work Schedule

-

Start Date

Oct 27, 2025



End Date

Feb 28, 2026



Solution & Requisition Sourcing Type

Vendor Neutral|Sourced



Allow for Remote

Yes



Requisition Process Type

Standard





Job Posting SLA Classification

Professional



Laptop

Yes



Requisition Reason

Original|Open Position



Intake Call Completion Date

2025-10-08T12:24:00.000


Required Skill Profession

Other General



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your IT Manager Potential: Insight & Career Growth Guide


  • Real-time IT Manager Jobs Trends in San Francisco, California, United States (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for IT Manager in San Francisco, California, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 421829 jobs in United States and 13196 jobs in San Francisco, California. This comprehensive analysis highlights market share and opportunities for professionals in IT Manager roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for IT Manager I Job?

    Great news! is currently hiring and seeking a IT Manager I to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Abacus Service Corporation adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying United States laws and regulations
  • What Is the Average Salary Range for IT Manager I Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in San Francisco California. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for IT Manager I?

    Key qualifications for IT Manager I typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for IT Manager I?

    To improve your chances of getting hired for IT Manager I, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for IT Manager I Job Success
    Abacus Service Corporation interview tips for IT Manager I

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Abacus Service Corporation's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your IT Manager I interview at Abacus Service Corporation, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Abacus Service Corporation's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for IT Manager I Positions

    Setting up job alerts for IT Manager I is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!