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IT - OIT - Network Technician Job Opening In Montgomery – Now Hiring TPI Global (formerly Tech Providers, Inc.)


Job description

Job Title: Network Operations Support Technician (1st Shift)

Contract Length: 3- 6 months Contract to Merit

Duration: 100% onsite in Montgomery AL

 

Note: 1st shift.

8am to 4pm.

Shift will be Monday through the following Wednesday.

So, a 10-day shift, then 4 days off, 5-day shift 2 days off, then repeat

 

Position Overview:

  • This is a full-performance level role involving applied and developmental technical work in data systems monitoring and maintenance.


  • The technician will be responsible for monitoring and maintaining LAN/WAN networks, which include point-to-point, wireless, campus, VPN, and agency host computer configurations across statewide multi-complex networks for both voice and data circuits.


Key Responsibilities:

  • Monitor network alarms, alerts, and faults;respond promptly to ensure service reliability and availability.

  • Maintain and update ServiceNow records including incidents, requests, problems, configuration items, change requests, and resolution details.

  • Analyze Data Network using reports from network management systems, databases, and spreadsheets to identify and address equipment or service issues.

  • Initiate trouble reports and corrective procedures to involve appropriate maintenance or technical support personnel.

  • Participate in shift work, including weekends and holidays, as part of a 24/7 operational support team.


Skills Required:

  • Minimum 1 year of experience with LAN/WAN maintenance and support.

  • Minimum 1 year of call center or service desk experience.

  • Strong customer service skills.

  • Experience or knowledge of voice and data circuits, including troubleshooting and research.

  • Familiarity with incident ticketing systems such as ServiceNow or Remedy.


Experience Required:

  • At least 1 year of systems analysis or service desk experience.


Education Required:

  • High School Diploma or GED.

  • Preferred Qualifications:

  • CompTIA Network+ Certification.

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your IT OIT Potential: Insight & Career Growth Guide


Real-time IT OIT Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for IT OIT in Montgomery, United States, highlighting market share and opportunities for professionals in IT OIT roles.

12544 Jobs in United States
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32 Jobs in Montgomery
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Download It Oit Jobs Trends in Montgomery and United States

Are You Looking for IT OIT Network Technician Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TPI Global (formerly Tech Providers, Inc.) adheres to the cultural norms as outlined by Expertini.

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