IT Operations Manager

Job description

Amentum is seeking an **IT Operations Manager** for a contract located in either the **Washington, DC** or **Huntsville, AL** area.

This is a hybrid role which requires you to be located in one of these areas.

You have excellent communication, time management, and detail-oriented skills, which you’ll put to use overseeing and managing the end-to-end delivery of IT service and projects for operations, ensuring its alignment with ITIL approaches.

_We are pipelining candidates for a future contract award._

Amentum is a leading provider of enduring support for the essential missions of the U.S. government, its allied partners and international organizations.

With over 60 years of experience, Amentum supports the execution of complex and critical missions by providing global logistics and stability operations, technical services and national security solutions to customers around the world.

Amentum has a workforce of approximately 50,000 people in over 80 countries on all seven continents and is headquartered in Chantily, VA

**Responsibilities:**

+ Responsible for the delivery of IT service and projects for operations and ensures end-to-end delivery of services based on Government-approved ITSM processes.
+ Leads the analysis, planning, and implementation of ITSM initiatives in support of operations and ensure its alignment with ITIL approaches.
+ Identifies IT operational requirements
+ Provides day-to-day leadership and quality control
+ Provides expertise to continually improve the implementation of ITIL practices with the goal of exceeding performance objectives and reducing costs and schedule.
+ Ensures all devices and systems are configured and have installed the latest patches to meet all cybersecurity and operational requirements.

**Minimum Requirements:**

+ At least 5 years of experience in managing Enterprise IT operations that’s supported a large user base of 40,000+ users, including implementation of ITIL standards and principles
+ Current ITIL® V4 Foundation Level Certification
+ Active TOP SECRET US Government Clearance.

Note: US Citizenship is required to maintain a TOP SECRET Clearance.

**Preferred Qualifications:**

+ ITIL® V4 Strategic Leader Level Certification
+ Possesses a current certification in accordance with the DoD 8140 Cyber Workforce Framework (DCWF) at the Advanced level (such as CASP, CCNP, CISA, CISSP, CISM, CCISO)
+ At least 5 years of experience managing the device configuration and patch management for a large-scale Enterprise IT operation that’s supported a large user base of 40,000+ users

**Work Environment:**

+ This position is performed in a traditional office environment.

**Physical Demands:**

+ While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; reach with hands and arms; talk or hear; taste or smell.

Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

**Compensation:**

The annual starting salary for this position is between $180,000 - $220,000 annually.

Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

**Benefits:**

Amentum offers the following benefits for this position, subject to applicable eligibility requirements: medical dental and vision insurance, 401(k) retirement plan, life insurance, long-term and short term disability insurance, 15 days annually of paid time off, and parental leave.

Amentum is proud to be an Equal Opportunity Employer.

Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (https://postings.govdocs.com/#/vxSkbztPuAwwxfs) .

Required Skill Profession

Other General