IT Program Manager, Infrastructure

Job description

How you'll help us Keep Climbing (overview & key responsibilities)

At Delta Air Lines, connection is at the heart of everything we do and guides our every action.

We strive to welcome and care for all our customers during their travels with us and aim to deliver an elevated experience.

Delta is investing in
and growing our capabilities across our IT global technology hubs, to
continually improve the end-to-end travel experience for our customers and enable
our 90,000 Delta people who serve them.

Join us on our
transformation journey in becoming a world-class IT organization at the world's
best airline!

Our Cloud Application
Modernization and Infrastructure team is seeking a highly motivated and adaptable IT Senior
Program Manager.

In this role, and as
part of the broader Reliability, Architecture, and Infrastructure Services for
the Enterprise (RAISE) organization, you will lead transformation initiatives,
focused on modernizing legacy infrastructure into logical and scalable
environments.

You will work closely with application portfolios, system
integration vendors, and collaborate with senior leadership across the organization
to drive strategic objectives.

The ideal candidate has
strong executive communication skills, stakeholder management expertise, and a
foundational understanding of infrastructure and networking.

This role is for
you if you are a technology enthusiast, natural problem solver, go getter, and
lead by example through implementing sound agile principles and mentoring
others.

Responsibilities include but not limited to:

+ Guide strategic initiatives to migrate, modernize, and optimize applications and data centers.
+ Deliver program outcomes within allocated budget and timeline constraints, ensuring successful delivery of projects while maintaining alignment with business goals.
+ Responsible for program governance functions including, but not limited to, contract compliance, risk tracking and escalations, and change requests.
+ Partner with leaders on transition strategies and manage cross functional dependencies by collaborating with other leaders and staff to obtain information critical to the success of the program.
+ Engage with senior leadership and serve as an escalation point for major projects, preparing and presenting updates for senior leaders, ensuring visibility into program progress, risks, and impact.
+ Drive Agile adoption across initiatives, integrating principles into project workflows.
+ Leverage baseline knowledge in understanding networking, servers, and infrastructure at a strategic level.
+ Oversee program managers and team members executing migrations, demonstrating high sense of urgency, flexibility, and responsiveness.
+ Demonstrate sound judgment, ability to operate in an entrepreneurial, fast paced, performance-oriented environment, as well as make decisions autonomously.

What you need to succeed (minimum qualifications)

+ Bachelor’s degree in related field, or commensurate experience
+ 9+ years of experience in IT infrastructure, cloud modernization, or large-scale program management in a variety of IT environments
+ Proven experience leading complex infrastructure programs, including data center transformations and cloud migrations.
+ Strong executive communication skills, capable of presenting to senior leadership.
+ Ability to manage and direct project managers, ensuring alignment with broader program goals.
+ Experience navigating high-stress environments with multiple competing priorities.
+ Familiarity and working with Version1
+ Familiarity with enterprise networking and infrastructure concepts.
+ Demonstrated success in stakeholder management, risk mitigation, and organizational change.
+ Ability to coordinate teams, ensuring seamless program execution.

What will give you a competitive edge (preferred qualifications)

+ Project Management Professional (PMP) certification.
+ Experience working in a large-scale enterprise environment (airline industry experience a plus).
+ Understanding of cloud technologies, hybrid infrastructure models, and application migration strategies.
+ AWS cloud experience is highly preferred.
+ Ability to translate technical concepts into strategic discussions with business leaders.
+ Proven success in navigating enterprise-wide change and high-pressure environments.

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience and Servant Leadership – every day, in everything we do.

At Delta, our people are our success.

At the heart of what we offer is our focus on Sharing Success with Delta employees.

Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

+ Competitive salary, industry-leading profit sharing program, and performance incentives
+ 401(k) with generous company contributions up to 9%
+ New hires are eligible for up to 2-weeks of vacation.

This is earned for use in the following vacation year (April 1 – March 31)
+ In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period
+ 10 paid holidays per calendar year
+ Birthing parents are eligible for 12-weeks of paid maternity/parental leave
+ Non-birthing parents are eligible for 2-weeks of paid parental leave
+ Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits
+ Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
+ Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
+ Domestic and International space-available flight privileges for employees and eligible family members
+ Career development programs to achieve your long-term career goals
+ World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
+ Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
+ Recognition rewards and awards through the platform Unstoppable Together
+ Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
Delta Air Lines, Inc.

is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans.

If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process.

To request a reasonable accommodation, please click here

Required Skill Profession

Other General