Job Description
Job Description:
Responsibilities:
Working with direction from the Engagement Manager/Integration Lead, produce and maintain project documentation including time reporting, labor and infrastructure estimates & project plans, Risk and Issue Logs and other Project Governance documents.
Direct, organize and control deliverable activities.
As directed by the Program Leads assist the Integration Lead in planning and managing work streams within an Integration Program/Project.
Coordinates the implementation of solutions using Integration playbooks/delivery guides.
Responsible for developing and maintaining financial, time and plan reporting to achieve NIE commitments.
In collaboration with the Engagement Manager & Integration Lead manages project execution functions covering tracking, reporting, ordering hardware/circuits, follow ups, quality management and internal communications.
Supports the Integration Leads and the extended project team by providing project administration, time management/ reporting and tracking execution, including.
Milestone summaries, key issues, risks, benefits, summary or labor, capital costs, and internal costs/revenue transfer.
Request project resources, escalate blockers, Remove impediments.
Track project schedules, resources, and delivery commitments.
Flexible to work in shifts as per Project requirement.
Facilitate team with required access, assets, documentation as per Project Need.
Complete assigned project tasks within budgetary and scheduling guidelines.
Skills Required: 1-3 years’ experience as an IT Project Administrator/Coordinator on large complex IT projects.
Previous infrastructure technology experience such as server, network, IT security, and data center infrastructure, for application, middleware, database and web environments.
Proficiency with MS Project, Excel, Word, and PowerPoint.
Experience with financial and time reporting in a project environment.
Work with a sense of urgency and ability to use considerable judgment to determine solutions, necessary escalations and to seek guidance on complex problems.
Ability to perform in a high-pressured environment.
Ability to work independently or with minimum guidance.
Ability to work well with ambiguity.
Ability to communicate clear status/escalations to higher Management as per need.
Ability to quickly assimilate client culture.
Ability to quickly develop an understanding of the organizations and structures necessary.
Bachelor’s degree or equivalent experience.
Nice to Have: Healthcare technology background is a strong plus.
Exposure to multiple PM methodologies.
Familiarity with project delivery in Agile Framework.
Previous experience in the use of tools such as Rally and Service Now, MS Project, and office Suite.
PMI-CAPM, PMI-PMP, PMI-ACP, PSM OR equivalent certification will be added advantage.
Skills and Abilities: Can multitask and manage several projects and responsibilities.
Excellent people, process, communication, facilitation and interpersonal skills.
Highly analytical individual with a keen eye for details.
Able to identify / assess business needs, to analyze, prioritize, and solve problems in a customer service driven organization.
Leadership and Influence: Sets high standards with achievable goals.
Monitors performance to ensure standards and goals are met.
Builds commitment and inspires people to do the best job possible -- both internal and external parties.
Communicates, through own behavior, and leads by example.
Regularly reviews progress toward implementation/deployment objectives and goals.
Analytical and Decision Making.
Supports and achieves organizational priorities.
Exercises good judgment, considering all pertinent information.
Knows when to deter/take action from limited information.
Ability to take decisive action and make tough decisions in a pressured, demanding, and often ambiguous environment.
Consults and utilizes input of others as appropriate.
Maintains objectivity in face of conflicting priorities and demands.
Recognizes own limitations and when to ask for help or support.
Interpersonal Relations: Works in a cooperative and supportive manner with all stakeholders/teams.
Supports colleague's activities, pitches in to help others.
Participates actively in meetings.
Is willing to influence and to be influenced.
Works toward achieving results -- both short/long-term interests.
Planning and Organizing / Motivation and Commitment.
Takes responsibility for getting the work done.
Follows up and sees tasks through to completion.
Organizes own work and the work of others effectively.
Accomplishes results in a timely fashion.
Effectively allocates resources to get the right job done as needed.
Adaptation and Flexibility: Adapts project management and interpersonal approach and shifts roles (as required) to suit the audience and situation.
Can adapt to very different and wide range of social situations.
Able to juggle and manage competing priorities, demands and tasks.
Maintains poise and composure.
Is willing to be influenced/open to others' views.
Can manage criticism, pressure, conflict and stress.
Understands the needs of the various stakeholders of the organization and global teams.