• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
United States Jobs Expertini

IT Service Desk Agent Job Opening In Columbus Ohio – Now Hiring Veterans Sourcing Group


Job description

Job title-

IT Service Desk Agent

pay-

$21/hr W2

Duration-

6 months

Location-

Columbus, OH

Veterans Sourcing Group is hiring 2 Service Desk Agents to support a 24x7x365 IT Service Desk.

This role serves as the first point of contact for technical issues, focusing on first-call resolution, excellent customer service, and efficient troubleshooting.



Key Responsibilities:





  • Provide phone/chat support with professionalism and urgency.




  • Use ticketing systems and knowledge base tools to resolve and document issues.




  • Troubleshoot and resolve hardware/software issues for enterprise systems.




  • Support application and infrastructure-related incidents and requests.




  • Participate in after-hours and weekend coverage as needed.





Qualifications:





  • 2–5 years of relevant technical support or help desk experience.




  • Excellent communication and customer service skills.




  • Strong troubleshooting skills in complex, fast-paced environments.




  • High school diploma or GED required.




  • Willingness to work flexible shifts, including evenings and weekends.






Required Skill Profession

Other General


  • Job Details

Related Jobs

Apex Systems hiring IT Service Desk Agent Job in Sunrise, Florida, United States
Apex Systems
Sunrise, Florida, United States
Nexion Health hiring IT Service Desk Agent Job in Sykesville, Maryland, United States
Nexion Health
Sykesville, Maryland, United States
Compunnel, Inc. hiring IT Service Desk Agent Job in South Jordan, UT, Salt Lake County, UT, United States
Compunnel, Inc.
South Jordan, UT, Salt Lake County, UT, United States
Veterans Sourcing Group hiring IT Service Desk Agent Job in Alpharetta, Georgia, , United States
Veterans Sourcing Group
Alpharetta, Georgia, , United States
Veterans Sourcing Group hiring IT Service Desk Agent Job in South Jordan, Utah, , United States
Veterans Sourcing Group
South Jordan, Utah, , United States
Veterans Sourcing Group hiring IT Service Desk Agent Job in South Jordan, Utah, , United States
Veterans Sourcing Group
South Jordan, Utah, , United States
Artech LLC hiring IT Service Desk Job in Cincinnati, Ohio, United States
Artech LLC
Cincinnati, Ohio, United States
GSD Search, LLC hiring IT Service Desk Job in Antioch, Tennessee, , United States
GSD Search, LLC
Antioch, Tennessee, , United States
Veterans Sourcing Group hiring IT Service Desk Job in Columbus, Ohio, , United States
Veterans Sourcing Group
Columbus, Ohio, , United States
Artech LLC hiring IT Service Desk Job in Cincinnati, Ohio, , United States
Artech LLC
Cincinnati, Ohio, , United States
Abacus Service Corporation hiring Service Desk Agent Job in Saint Paul, Minnesota, United States
Abacus Service Corporation
Saint Paul, Minnesota, United States
SAIC hiring Service Desk Agent Job in REMOTE WORK, AL, United States
SAIC
REMOTE WORK, AL, United States
Cayuse Holdings hiring Service Desk Agent Job in Harrisburg, PA, United States
Cayuse Holdings
Harrisburg, PA, United States
Cayuse Holdings hiring Service Desk Agent Job in Springfield, IL, United States
Cayuse Holdings
Springfield, IL, United States
Cayuse Holdings hiring Service Desk Agent Job in Olympia, WA, United States
Cayuse Holdings
Olympia, WA, United States
Cayuse Holdings hiring Service Desk Agent Job in Frankfort, KY, United States
Cayuse Holdings
Frankfort, KY, United States
Cayuse Holdings hiring Service Desk Agent Job in Pierre, SD, United States
Cayuse Holdings
Pierre, SD, United States
Cayuse Holdings hiring Service Desk Agent Job in Boise, ID, United States
Cayuse Holdings
Boise, ID, United States
Cayuse Holdings hiring Service Desk Agent Job in Charleston, WV, United States
Cayuse Holdings
Charleston, WV, United States
Cayuse Holdings hiring Service Desk Agent Job in Carson City, NV, United States
Cayuse Holdings
Carson City, NV, United States
Cayuse Holdings hiring Service Desk Agent Job in Jefferson City, MO, United States
Cayuse Holdings
Jefferson City, MO, United States
Cayuse Holdings hiring Service Desk Agent Job in Harrisburg, PA, United States
Cayuse Holdings
Harrisburg, PA, United States
Cayuse Holdings hiring Service Desk Agent Job in Concord, NH, United States
Cayuse Holdings
Concord, NH, United States
Cayuse Holdings hiring Service Desk Agent Job in Frankfort, KY, United States
Cayuse Holdings
Frankfort, KY, United States
Cayuse Holdings hiring Service Desk Agent Job in Baton Rouge, LA, United States
Cayuse Holdings
Baton Rouge, LA, United States
Cayuse Holdings hiring Service Desk Agent Job in Springfield, IL, United States
Cayuse Holdings
Springfield, IL, United States
Cayuse Holdings hiring Service Desk Agent Job in Augusta, ME, United States
Cayuse Holdings
Augusta, ME, United States
Cayuse Holdings hiring Service Desk Agent Job in San Juan, PR, United States
Cayuse Holdings
San Juan, PR, United States
Cayuse Holdings hiring Service Desk Agent Job in Boston, MA, United States
Cayuse Holdings
Boston, MA, United States
Cayuse Holdings hiring Service Desk Agent Job in Raleigh, NC, United States
Cayuse Holdings
Raleigh, NC, United States
Cayuse Holdings hiring Service Desk Agent Job in Tallahassee, FL, United States
Cayuse Holdings
Tallahassee, FL, United States
Cayuse Holdings hiring Service Desk Agent Job in Augusta, ME, United States
Cayuse Holdings
Augusta, ME, United States

Unlock Your IT Service Potential: Insight & Career Growth Guide


Real-time IT Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for IT Service in Columbus, Ohio, United States, highlighting market share and opportunities for professionals in IT Service roles.

137508 Jobs in United States
137508
884 Jobs in Columbus, Ohio
884
Download It Service Jobs Trends in Columbus, Ohio and United States

Are You Looking for IT Service Desk Agent Job?

Great news! is currently hiring and seeking a IT Service Desk Agent to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Veterans Sourcing Group adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for IT Service Desk Agent Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Columbus Ohio. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for IT Service Desk Agent?

Key qualifications for IT Service Desk Agent typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for IT Service Desk Agent?

To improve your chances of getting hired for IT Service Desk Agent, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for IT Service Desk Agent Job Success

Veterans Sourcing Group interview tips for IT Service Desk Agent

Here are some tips to help you prepare for and ace your IT Service Desk Agent job interview:

Before the Interview:

Research: Learn about the Veterans Sourcing Group's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your IT Service Desk Agent interview at Veterans Sourcing Group, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Veterans Sourcing Group's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for IT Service Desk Agent Positions

Setting up job alerts for IT Service Desk Agent is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!