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IT Service Desk/PC Tech-Mid-Level Job Opening In Des Moines Iowa – Now Hiring LanceSoft Inc


Job description



Coordinate proactive hardware replacements (refresh).

May coordinate the initial set-up and maintenance/repairs of desktop hardware and/or client software.



Quals--

High school diploma or equivalent required; computer related designation or certification preferred.

1-2 years related work experience preferred.

Intermediate technical PC skills including knowledge of operating systems, networking, and/or hardware required.

Must be detail oriented and have strong communication, customer service, analytical and problem-solving skills.

Ability to maintain confidentiality is essential.

Working Conditions: May be required to move 50-60 pounds as a physical requirement of this position.



1.

Are you open to us sharing your name with suppliers, or would you prefer to stay anonymous?

Aaron Shimon

2.

Why is this position open?

How is it impacting the business?

Need 1 new contractor to assist with hardware deployment activities.

3.

Please describe the project work, and what do day-to-day responsibilities look like: Manage hardware inventory, image and prep laptops, ship equipment and work with end users to onboard them.

4.

What technologies or systems will this contingent worker be utilizing?

Windows, SCCM, ServiceNow, Sharepoint Online, Office 365.

a.

If a candidate does not have all the technologies listed, would there be technologies you would consider “similar” and/or “transferable” for this position?

No. 

6.

What skills are you looking for in the ideal candidate?

(Please feel free to add more bullet points!) 

a.

Preferred i.

Laptop and equipment deployments, asset accountability ii.

Hardware deployment and inventory management experience iii.

Quick learner iv.

Detail oriented and customer service oriented v.

Dependable 

b.

Nice to Have i.

Military background ii.

Organizational skills 

7.

Could this contract position lead to a potential full-time role?

If yes, what is typical the conversion salary?

*Reminder, if we do consider applicants for full-time, they will still go through regular hiring process: Yes, we do consider contractors for full time openings if one opens up.



8.

Will this person be any sort of team lead?

No 

9.

What is the size and culture of the team?

50 team members including leadership, FTEs and current contractors.

We are an agile, highly-collaborative, inclusive team.



10.

Will this person interact with any other Principal departments?

Yes 

11.

Is this role needing someone to sit on-site, or work remote?

On site required.

5 days 

12.

How long is this contract expected to last?

Is there a possibility of extension beyond this date?

We will set the first contract at 6 months, with a possibility for an extension.

Required Skill Profession

Other General


  • Job Details

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Unlock Your IT Service Potential: Insight & Career Growth Guide


Real-time IT Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for IT Service in Des Moines, Iowa, United States, highlighting market share and opportunities for professionals in IT Service roles.

137388 Jobs in United States
137388
459 Jobs in Des Moines, Iowa
459
Download It Service Jobs Trends in Des Moines, Iowa and United States

Are You Looking for IT Service Desk/PC Tech Mid Level Job?

Great news! is currently hiring and seeking a IT Service Desk/PC Tech Mid Level to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at LanceSoft Inc adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for IT Service Desk/PC Tech Mid Level Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Des Moines Iowa. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for IT Service Desk/PC Tech Mid Level typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for IT Service Desk/PC Tech Mid Level Job Success

LanceSoft Inc interview tips for IT Service Desk/PC Tech Mid Level

Here are some tips to help you prepare for and ace your IT Service Desk/PC Tech Mid Level job interview:

Before the Interview:

Research: Learn about the LanceSoft Inc's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your IT Service Desk/PC Tech Mid Level interview at LanceSoft Inc, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the LanceSoft Inc's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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