Job description
Job Description
DescriptionThis position is located at Mount Sinai South Nassau, One Healthy Way, Oceanside, NY 11572
This is mostly onsite position 5 days onsite, with some remote flexibility.
On-call duty rotation.
The IT Supervisor provides technical support and directs the activities of subordinate professional and vendor support personnel in the delivery of critical telecommunication and related technical services supporting the needs of health care departments.
Responsibilities1.
Organizes, assigns, supervises and reviews the work of subordinate personnel/vendors in the installation, modification and maintenance of telecom systems and associated equipment.
2.
Coordinates, in conjunction with other staff, the execution of large projects related to facility moves, technical expansions, etc., including status tracking, issue resolution and escalations.
3.
Coordinates with telecom vendors the life cycle of circuits, hardware and related telecom services.
4.
Supervises and coordinates personnel activities including, but not limited to, performance appraisals, training, continuing education, disciplinary actions and offering recommendations for salary review.
5.
Assists in the development of new methods, procedures and/or processes to increase efficiency and to improve service delivery, production, equipment performance, scheduling and quality control.
6.
Establishes and maintains liaison with other IT and external departments to ensure effective coordination of work activities.
Fosters an environment of open communication and teamwork in support of goals and objectives.
7.
Handles customer service on orders and deployment of wireless devices (Cell phones, tablets and Pagers).
8.
Ensures compliance with department and organization policies and procedures.
9.
Performs other related duties
QualificationsEducation Requirements:
Bachelor Degree in computer science or equivalent education and experience
Experience Requirements:
5 years of IT experience, with a minimum of two years of supervisory experience preferred.
Experience with Alcatel PBX, SBCs and Zoom Phone a plus.
Computer Skills:
MS Office Suite experience and intermediate proficiency in Excel
General Skills and Competencies
Excellent written and oral communication skills.
Project management
ServiceNow ITIL service delivery
, 294 - DTP Network Services - MSH, Mount Sinai Hospital
Employer DescriptionStrength through Unity and Inclusion
The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence.
We share a common dedication to delivering outstanding patient care.
When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare.
We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.
At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow.
We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization.
Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences.
We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally.
Explore this opportunity and be part of the next chapter in our history.
About the Mount Sinai Health System:
Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education.
Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it.
Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment.
The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers.
We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high Honor Roll status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology.
New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology.
U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties.
The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges.
Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.
Equal Opportunity Employer
The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws.
We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law.
We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported.
Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.
Compensation
The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements.
The salary range for the role is $90000 - $135285 Annually.
Actual salaries depend on a variety of factors, including experience, education, and operational need.
The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
Required Skill Profession
Computer Occupations
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