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Urgent! IT Support Analyst Job Opening In ARLINGTON – Now Hiring SAIC
**Description**
SAIC has an immediate opening for an IT Support Analyst supporting the Headquarters Air Force Deputy Chief of Staff for Strategic Deterrence and Nuclear Integration, Executive Services Division (AF/A10E).
Work will be performed in the Arlington, VA area (Pentagon) and at Joint Base Anacostia-Bolling, DC.
Responsibilities include:
+ The Contractor shall provide support to the following helpdesk activities:
+ Establish, update, and track phone calls, emails, and all helpdesk inquiries to document trouble calls and requests.
Document individual trouble calls, requests, and resolution.
+ Provide information, updates, and notifications on the status of systems (downtime and resolution) to the end-users.
+ Identify and troubleshoot system problems due to design and implementation constraints.
+ Identify and implement workarounds to resolve system problems.
+ Provide support to ensure the availability of system resources (e.g., workstations, printers, scanners, Video Teleconferencing (VTC), fax machines, phones/secure telephone equipment (STEs), and peripherals).
+ Provide operational system administration support services.
This includes:
+ Integrate and provide support and training such as standard desktop configuration (SDC), CACs, CAC readers, enterprise applications pushes, and any compliance issues.
+ Work with outside agencies to troubleshoot server problems (hardware, operating system, and application/services related problems).
+ Conduct computer-related in-processing of all new AF/A10 personnel.
+ Coordinate work requests with other Government organizations for communication modifications in support of AF/A10 organizational changes.
+ Ensure functional communities of interest systems, servers, workstations, peripherals, communications devices, and software are on-line and supported.
+ Provide overall support to AF/A10 telephone, telecommunications systems, and AV communications.
+ Maintain, monitor, and update AF/A10 telephone number database and organization rosters.
+ Analyze, develop, implement, maintain, document, and modify web-based applications.
+ Assist AF/A10 by performing the following Automated Data Processing Equipment (ADPE) Custodian Support duties:
+ Perform equipment custodian duties for ADPE to include maintaining and updating account paperwork for assigned equipment and managing all additions, deletions, transfers, turn-ins, and Reports of Survey (ROS).
+ Coordinate all requests for new equipment.
+ Support the maintenance and repair of all AF/A10 equipment to include computers, printers, scanners, laptops, AV equipment, and other IT systems.
+ Ensure all accountable equipment is labeled using appropriate stickers (asset tag, classification, etc.).
All equipment shall be disposed of IAW AF guidance.
+ Support Emission Security (EMSEC).
The Contractor shall assist AF/A10 in ensuring classified information is prevented from being compromised.
+ Provide the records management oversight necessary to ensure all AF record- keeping requirements, electronic and paper, are IAW AFI 33-322, Records Management and Information Governance Program; AFI 33-364, Records Disposition--Procedures and Responsibilities; AF Records Information.
**Qualifications**
Required Educational Background:
+ Bachelor’s Degree and 10 or more years of related experience or equivalent experience.
Required Experience/Skills:
+ Active Top Secret with SCI eligibility.
+ Excellent oral and written communication skills.
+ Ability to work both independently and within a team.
+ Proficiency with MS Office products.
+ Knowledge of Department of Defense organizations and functions.
REQNUMBER: 2509648
SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets.
Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training.
We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity.
Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion.
For more information, visit saic.com.
For information on the benefits SAIC offers, see Working at SAIC.
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Unlock Your IT Support Potential: Insight & Career Growth Guide
Real-time IT Support Jobs Trends in ARLINGTON, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for IT Support in ARLINGTON, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 50572 jobs in United States and 210 jobs in ARLINGTON. This comprehensive analysis highlights market share and opportunities for professionals in IT Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! SAIC is currently hiring and seeking a IT Support Analyst to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: IT Support Analyst Jobs ARLINGTON.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at SAIC adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a IT Support Analyst Jobs United States varies, but the pay scale is rated "Standard" in ARLINGTON. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for IT Support Analyst typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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