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IT Support Analyst - Hybrid Position Job Opening In New York County New York – Now Hiring Genesis10


Job description

Genesis10 is seeking an IT Support Analyst for a full-time permanent position in New York, NY (Midtown area).





Compensation: $65,000 – 75,000 per year.





Schedule: Hybrid (3 days in the office/ 2 days remote)



Overview:

Genesis10 is seeking a detail-oriented and organized IT Support Analyst to join our team in New York.

The ideal candidate will have 3–5 years of experience providing technical support and troubleshooting across Microsoft 365 applications, hardware, and general IT systems.

This role is perfect for someone who enjoys problem-solving, working hands-on with technology, and supporting end users in a dynamic, professional environment.



Key Responsibilities:

  • Provide day-to-day technical support for Microsoft 365 applications, including Word, Outlook, Excel, PowerPoint, and Teams.

  • Troubleshoot and support web browsers (Chrome, Edge, Firefox, Safari) across various user environments.

  • Set up, maintain, and troubleshoot laptops, desktops, and related hardware.

  • Manage and track IT equipment inventory to ensure accuracy and accountability.

  • Assist with onboarding and offboarding processes, ensuring all devices and accounts are properly configured.

  • Maintain documentation of systems, assets, and support procedures.

  • Collaborate with internal teams to ensure timely and effective resolution of technical issues.

  • Support and maintain SharePoint sites (experience preferred but not required).


Qualifications:


  • 3–5 years of IT support experience in a corporate or professional environment.

  • Strong proficiency in Microsoft 365 and Windows operating systems.

  • Familiarity with SharePoint administration or user support a plus.

  • Excellent troubleshooting, communication, and organizational skills.

  • Ability to manage multiple priorities and follow through on assignments with minimal supervision.

  • Must be able to work onsite in New York three days per week.


If you have the described qualifications and are interested in this exciting opportunity, apply today!



About Genesis10:


Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles.

With more than 300 active clients, Genesis10 provides access to many Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.



Benefits of Working with Genesis10:

Access to hundreds of clients, most of whom have been working with Genesis10 for 5-20+ years.

The opportunity to have a home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.

• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)

• Behavioral Health Platform

• Medical, Dental, Vision

• Health Savings Account

• Voluntary Hospital Indemnity (Critical Illness & Accident)

• Voluntary Term Life Insurance

• 401K

• Sick Pay (for applicable states/municipalities)

• Commuter Benefits (Dallas, NYC, SF, Chicago)



For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as the Best Company for Work-Life Balance, and as the Best Company for Career Growth, Diversity, and for Leadership, amongst others.

To learn more and to view all our available career opportunities, please visit us at our website.



Genesis10 is an Equal Opportunity Employer.

Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



#INDGEN10

#DIG10-MN

Required Skill Profession

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Unlock Your IT Support Potential: Insight & Career Growth Guide


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1680 Jobs in New York County, New York
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Are You Looking for IT Support Analyst Hybrid Position Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Genesis10 adheres to the cultural norms as outlined by Expertini.

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6. Respect for human rights

7. Obeying United States laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in New York County New York. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Genesis10 interview tips for IT Support Analyst   Hybrid Position

Here are some tips to help you prepare for and ace your IT Support Analyst Hybrid Position job interview:

Before the Interview:

Research: Learn about the Genesis10's mission, values, products, and the specific job requirements and get further information about

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By following these tips, you can increase your chances of making a positive impression and landing the job!

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