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Urgent! IT Support Associate II, OTS Job Opening In Sioux Falls – Now Hiring Amazon
Description
About Operations Technology Solutions (OTS)
Operations is at the heart of Amazon’s business.
We are known for our speed, accuracy, and exceptional service.
Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day.
OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle.
We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face.
Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About the Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines.
We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave.
But wait, there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).
Key job responsibilities
Responsibilities include, but are not limited to:
- Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities.
- Handling support requests and procedures across the network.
- Assisting in training new hires.
- Continuous learning of new technologies.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Moving up to 49lbs as well as standing and walking for shifts lasting up to 12 hours.
- Traveling within your local or regional area to support our customers.
Basic Qualifications
- Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals
- 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- High school or equivalent
- Experience supporting Windows, Mac and/or Linux operating systems in a corporate setting
Preferred Qualifications
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- Experience in a dynamic environment with a high degree of customer service
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets.
The base pay for this position ranges from $44,000/year in our lowest geographic market up to $91,800/year in our highest geographic market.
Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.
Amazon is a total compensation company.
Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.
For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits .
This position will remain posted until filled.
Applicants should apply via our internal or external career site.
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Unlock Your IT Support Potential: Insight & Career Growth Guide
Real-time IT Support Jobs Trends in Sioux Falls, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for IT Support in Sioux Falls, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 49644 jobs in United States and 278 jobs in Sioux Falls. This comprehensive analysis highlights market share and opportunities for professionals in IT Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Amazon is currently hiring and seeking a IT Support Associate II, OTS to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: IT Support Associate II, OTS Jobs Sioux Falls.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Amazon adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a IT Support Associate II, OTS Jobs United States varies, but the pay scale is rated "Standard" in Sioux Falls. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for IT Support Associate II, OTS typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your IT Support Associate II, OTS interview at Amazon, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Amazon's products or services and be prepared to discuss how you can contribute to their success.
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