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IT Support Engineer I, Ops Tech Solutions (OTS) Job Opening In Tulsa – Now Hiring Confidential


Job description

As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area.

You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result.

You can troubleshoot and solve straightforward problems that do not have defined SOPs.

What Do We Offer?

Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave.

But wait there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).


Key job responsibilities
Responsibilities include, but are not limited to:

* Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.
* Ensuring infrastructure networking and computing systems remain available during production hours.
* Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.
* Managing local technical projects.
* Maintaining or creating policies, procedures, and processes.
* Identifying root-causes of operational issues and process inefficiencies.
* Moving up to 49lbs as well as standing and walking during shifts lasting up to 12 hours.
* Supporting customers from multiple buildings in the area, as well as remote customers.
* Traveling within your local or regional area to support our customers.


BASIC QUALIFICATIONS

- High school or equivalent diploma
- 2+ Years of experience in a professional environment
- Fluent in Cisco/networking and either Linux and/or Microsoft
- 2+ years of experience of troubleshooting in a multi-user high availability environment
- 2+ years or experience with networking concepts such as DNS, DHCP, SSL, OSI Model, and TCP/IP
- 2+ years of experience in PC repair, troubleshooting, deployment, and liquidation
- 1+ years IT experience with client, server, and network service delivery
- Possess and maintain a current, valid Driver License

PREFERRED QUALIFICATIONS

- Bachelor’s degree in Computer science or IT related field
- Industry relevant certifications such as: CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS
- Data center infrastructure and facilities experience
- Ability to explain complex IT concepts in simple terms
- Ability to manage high priority projects
- Excellent written and verbal communication skills
- Proven ability to work successfully with limited supervision

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your IT Support Potential: Insight & Career Growth Guide


Real-time IT Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for IT Support in Tulsa, United States, highlighting market share and opportunities for professionals in IT Support roles.

50572 Jobs in United States
50572
87 Jobs in Tulsa
87
Download It Support Jobs Trends in Tulsa and United States

Are You Looking for IT Support Engineer I, Ops Tech Solutions (OTS) Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Confidential adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for IT Support Engineer I, Ops Tech Solutions (OTS) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Tulsa. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for IT Support Engineer I, Ops Tech Solutions (OTS)?

Key qualifications for IT Support Engineer I, Ops Tech Solutions (OTS) typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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To improve your chances of getting hired for IT Support Engineer I, Ops Tech Solutions (OTS), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for IT Support Engineer I, Ops Tech Solutions (OTS) Job Success

Confidential interview tips for IT Support Engineer I, Ops Tech Solutions (OTS)

Here are some tips to help you prepare for and ace your IT Support Engineer I, Ops Tech Solutions (OTS) job interview:

Before the Interview:

Research: Learn about the Confidential's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your IT Support Engineer I, Ops Tech Solutions (OTS) interview at Confidential, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Confidential's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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