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IT Support Engineer Job Opening In New York – Now Hiring Apicha Community Health Center


Job description

Apicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services.

The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life.

It also advocates for and offers a welcoming environment for underserved and vulnerable populations.





We are seeking an IT Support Engineer to work between our Manhattan and Jackson Heights locations.






Position Summary: Working under APICHA IT, focused primarily on fielding requests from users to resolve simple and complex computer software and hardware problems, as well as traveling to all current and planned APICHA facilities and remote locations as needed.

Provides services including answers to inquiries on how to set up and use specific software, technical printer support, word processing, e-mail, and operating system issues.

Contacts software and hardware product support vendors to correct, replace or provide technical support and information.

Provides 1st and 2nd level support for PCs, Printers, Local Area Network, applications and data communication devices for Providers and support staff.

Records all support tickets in the designated tracking system.

Maintains and responsible for IT Inventory, creates and manages user accounts for various systems used by APICHA.

Builds out Desktop and Laptop PCs and distributes.be expected to learn basic data reporting and analysis (using tools such as SQL Manager, Excel).

A working knowledge in this domain is expected to be developed.






Qualifications: High school diploma with substantial computer software and hardware knowledge required.

Bachelor's degree in Computer Science preferred; One year of paid full-time work.

Three years of hands-on experience or A+ certified preferred; Prior Healthcare IT experience preferred; Working knowledge of security and privacy concepts required; Technologically savvy with working knowledge of operating systems and office software and hardware required; Excellent written and verbal communication skills in English required; Ability to resolve complex issues in a timely fashion, assessing the impact of interrelated systems independently, relying upon self-motivated professional development of skill set required; Ability to create electronic presentations, basic statistical graphics as necessary required; Ability to work in diverse cultural healthcare environment in professional manner required; Good attention to detail required; Ability to initiate and work independently and be a good team player required; Ability to lift and move up to 25 lbs on a regular basis and 50 lbs as needed required; Willing to work nights and/or weekends as needed required




At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.







Required Skill Profession

Other General


  • Job Details

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Unlock Your IT Support Potential: Insight & Career Growth Guide


Real-time IT Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for IT Support in New York, United States, highlighting market share and opportunities for professionals in IT Support roles.

50250 Jobs in United States
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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Apicha Community Health Center adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in New York. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Interview Tips for IT Support Engineer Job Success

Apicha Community Health Center interview tips for IT Support Engineer

Here are some tips to help you prepare for and ace your IT Support Engineer job interview:

Before the Interview:

Research: Learn about the Apicha Community Health Center's mission, values, products, and the specific job requirements and get further information about

Other Openings

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Final Thought:

To prepare for your IT Support Engineer interview at Apicha Community Health Center, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Apicha Community Health Center's products or services and be prepared to discuss how you can contribute to their success.

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