About the Company:
Our client is an investment firm specializing in multi-strategy hedge fund management, employing a systematic and data-driven approach to identify opportunities across global markets.
With a focus on delivering consistent, risk-adjusted returns, the team leverages quantitative models and diversified strategies.
The IT Support Engineer will assist with data engineering support, desktop IT support, and systems support.
Responsibilities:
Assist with the ingestion, validation, and monitoring of market and operational dataWrite basic to intermediate SQL queries for troubleshooting data issues and supporting reporting needsManage and troubleshoot FTP/SFTP file transfers and connectivityDebug through custom C# and Python applicationsWork with users to provide desk-side support, resolve issues, and address requestsMonitor and maintain critical systems and process automation; troubleshoot issues with applications, data, servers, workstations, mobile devices, accounts, and access controlManage users, security groups, and computers with Active Directory and Microsoft EntraCreate and maintain technical documentation for internal systems and processesCollaborate on cross-functional projects such as system upgrades, automation initiatives, and new application rolloutsProvide support for commonly used applications, including Microsoft 365, Bloomberg Terminal, and VPN Requirements:
Bachelor’s degree required2–4 years of technical support or application support experienceExperience supporting end user applications and devices (PCs, iPhone, and Android)Knowledge of Windows 10, Microsoft 365 products, SharePoint, Active Directory, DNS, and DHCPExperience with SQL and log analysis that aid in troubleshootingExperience with C#, PowerShell, and/or PythonPrior experience working with investment data in a financial services firm Salary Range:
$90,000-$120,000