Urgent! IT Support Specialist - Field Tech Job Opening In Hoboken – Now Hiring CarePoint Health System
About Us
CarePoint Health is one of New Jersey’s leading health care systems comprised of three long-standing and highly-regarded hospitals – Christ Hospital in Jersey City, Hoboken University Medical Center and Bayonne Medical Center.
CarePoint united three area hospitals to provide 360-degree-coordinated care by integrating the medical facilities and physician networks associated with these institutions.
With over 4,500 employees, CarePoint is the largest private employer in Hudson County, New Jersey and each year provides care to over 300,000 individuals.
CarePoint prides itself on its patient-focused approach to care delivery, with an emphasis on preventative medicine, health education, and disease management.
Leveraging its vast network of physicians and healthcare experts, CarePoint is quickly becoming recognized as a leader in the broader healthcare landscape as it pioneers creative solutions to address urgent population health needs.
What You'll Be Doing
The Information Technology Support Specialist performs analytical, technical, and administrative work in the planning and installation of new and existing devices, workstations and network equipment; diagnoses and resolves problems in response to client reported incidents; converses with end users to determine types of hardware and software required; installs new hardware and software and maintains existing components; trains end users in the use of equipment and software; performs general maintenance tasks; troubleshoots and resolves issues with end user devices and peripheral equipment located throughout the organization; prepares progress reports for all work performed; evaluates products for compatibility, expandability, and ease of use and support; recommends to management the support or nonsupport of evaluated products.
Demonstrate proficient and comprehensive knowledge of defined skill areas/applications; apply knowledge of principles, practices, and procedures of a particular field of specialization to complete difficult assignments; promote a culture that is conducive to effective relationships among diverse team members; may lead a project team involved in completion of difficult assignments.; typically work with minimal supervision on difficult assignments, consulting with manager on unusual matters.
• Provide exceptional customer service and technical support to end-users for hardware and software.
• Diagnose, research, and resolve routine end-user issues in a timely manner through established protocol and troubleshooting; escalate as necessary.
• Provide guidance and explain policies and procedures to end-users.
• Communicate and translate technical information to non-technical end users; maintain communication and monitor incident through resolution.
• Train users on new devices and technologies.
• Install software on new or existing devices, in accordance with standard procedures.
• Assist in the set-up of new equipment and devices.
• Assist users in obtaining access to systems.
• Utilize and maintain ticketing system, knowledge bases, white papers, FAQs, and vendor documentation.
• Contribute to documentation of incidents, internal processes and procedures, maintenance of equipment, and training manuals.
• Assist with preventative maintenance within specified guidelines and procedures.
• May review and evaluate new computer hardware and software products.
• Assist in the tracking of hardware and software inventory.
• Assist and interact with hardware and software vendors
• Participates on projects & IT system-wide teams
What We're Looking For
Education:
• Minimum: Bachelor’s Degree in Finance, Economics, Engineering, Healthcare, or related field.
Experience:
• 3+ years related experience
• Associate degree or higher in Information technology computer science, engineering, or a related field.
Or an equivalent combination of education and experience.
• Experience in a similar role would be advantageous.
Qualifications:
• Relevant industry certification may be required
• Excellent technical, diagnostic, and troubleshooting skills.
• Excellent communication, motivational, and interpersonal skills.
• Minimum of Level 2/3 support expertise in the Microsoft Ecosystem (Active Directory, Office 365, etc.
• Minimum intermediate knowledge of Infrastructure concepts: (networking, servers, SANs,
• Must have reliable transportation.
What We Offer
Influenza Vaccinations are a requirement for employment at CarePoint Health.
If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from CarePoint.
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Unlock Your IT Support Potential: Insight & Career Growth Guide
Real-time IT Support Jobs Trends in Hoboken, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for IT Support in Hoboken, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 22632 jobs in United States and 3 jobs in Hoboken. This comprehensive analysis highlights market share and opportunities for professionals in IT Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! CarePoint Health System is currently hiring and seeking a IT Support Specialist Field Tech to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: IT Support Specialist Field Tech Jobs Hoboken.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at CarePoint Health System adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a IT Support Specialist Field Tech Jobs United States varies, but the pay scale is rated "Standard" in Hoboken. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for IT Support Specialist Field Tech typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your IT Support Specialist Field Tech interview at CarePoint Health System, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the CarePoint Health System's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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