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Urgent! IT Support Specialist II Job Opening In Cullman – Now Hiring MS Companies
Title: IT Support Specialist II
Location: Cullman, AL
Salary Range: Up to $65k
Shift: 1st, 7:30AM-4:30PM
Job Description:
We are seeking an experienced IT Support Specialist Level 2 to join our dynamic team.
As an IT
Support Specialist Level 2, you will be responsible for providing technical assistance and support
related to computer systems, hardware, and software.
You will respond to queries, run diagnostic
programs, isolate problems, and determine and implement solutions.
Additionally, you will
escalate issues to the appropriate team members or vendors as needed.
Responsibilities:
Provide technical assistance and support for incoming queries and issues related to
computer systems, software, and hardware.
Respond to queries either in person, via phone, email, or remote access.
Diagnose and troubleshoot technical issues, including account setup and network
configuration.
Walk users through problem-solving processes and provide clear and concise instructions.
Install, modify, and repair computer hardware, software, and peripheral devices.
Test and deploy software updates and patches.
Document all technical inquiries, incidents, and resolutions using help desk software.
Provide support for EDI queries and issues.
Maintain an up-to-date knowledge of relevant technologies and industry best practices.
Provide support, when needed, to our other locations in Tennessee, Mississippi, and
Ohio.
Requirements:
Bachelor's degree in Information Technology, Computer Science, or related field
preferred.
Equivalent experience may be accepted in lieu of degree.
Minimum of 2 years of experience in IT support roles.
Proficient in Windows IOS and Android operating systems.
Experience with Active Directory, Microsoft Exchange, and Office 365.
Familiarity with network protocols, including TCP/IP, DNS, DHCP, and VPN.
Strong troubleshooting and problem-solving skills.
Excellent communication and customer service skills.
Ability to work independently and as part of a team.
Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional)
a plus.
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Unlock Your IT Support Potential: Insight & Career Growth Guide
Real-time IT Support Jobs Trends in Cullman, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for IT Support in Cullman, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 50572 jobs in United States and 4 jobs in Cullman. This comprehensive analysis highlights market share and opportunities for professionals in IT Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! MS Companies is currently hiring and seeking a IT Support Specialist II to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: IT Support Specialist II Jobs Cullman.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at MS Companies adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a IT Support Specialist II Jobs United States varies, but the pay scale is rated "Standard" in Cullman. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for IT Support Specialist II typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your IT Support Specialist II interview at MS Companies, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the MS Companies's products or services and be prepared to discuss how you can contribute to their success.
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