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Urgent! IT Support Specialist Job Opening In New York – Now Hiring Robert Half Technology
Description We are looking for an experienced IT Support Specialist to join our team in New York, New York.
This long-term contract position offers an opportunity to work in a dynamic non-profit environment where your technical expertise and customer service skills will make an impact.
The role requires flexibility, as it involves in-person support four days a week and a 32-hour work schedule.
Responsibilities:
• Provide hands-on technical support for Mac computers, including troubleshooting hardware and software issues.
• Manage and resolve helpdesk tickets efficiently using a ticketing system.
• Deliver exceptional customer service by addressing user concerns and ensuring a smooth IT experience.
• Work independently to diagnose and resolve technical problems with minimal supervision.
• Collaborate with team members to ensure seamless IT operations and support.
• Maintain accurate documentation of technical issues and resolutions.
• Assist in onboarding and training users on system functionalities as needed.
• Adapt to changing schedules and priorities to meet organizational needs.
Requirements • Minimum of 3 years of experience providing IT support, preferably in a helpdesk or IT department setting.
• Proficiency in troubleshooting issues related to Mac computers.
• Familiarity with helpdesk ticketing systems and basic IT processes.
• Strong communication skills to effectively interact with users and team members.
• Proven ability to work independently with minimal guidance.
• High level of flexibility to adapt to changing schedules and requirements.
• Customer service-oriented mindset with a focus on delivering quality support.
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies.
We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed.
We provide access to top jobs, competitive compensation and benefits, and free online training.
Stay on top of every opportunity - whenever you choose - even on the go.
Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States.
Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance.
Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan.
Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half.
An Equal Opportunity Employer.
M/F/Disability/Veterans.
By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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Unlock Your IT Support Potential: Insight & Career Growth Guide
Real-time IT Support Jobs Trends in New York, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for IT Support in New York, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 50572 jobs in United States and 1484 jobs in New York. This comprehensive analysis highlights market share and opportunities for professionals in IT Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Robert Half Technology is currently hiring and seeking a IT Support Specialist to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: IT Support Specialist Jobs New York.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Robert Half Technology adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a IT Support Specialist Jobs United States varies, but the pay scale is rated "Standard" in New York. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for IT Support Specialist typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for IT Support Specialist, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your IT Support Specialist interview at Robert Half Technology, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Robert Half Technology's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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