<p>Our client is looking for a skilled and service-minded IT Support Technician for a 1-year contract-to-hire opportunity in Camas, WA.
You'll play a key role in keeping systems running smoothly and users supported, while being part of a collaborative and values-driven team.</p> <p><b>Comp:</b> Up to $28/hour (based on experience)</p> <p><b>Conversion Comp</b>: $55K - $60K salary and 20% yearly bonus</p> <p><b><u>WHY WORK WITH US:</u></b></p> <p>At BCT, we don't just place people, we support them.
Here's what we offer:</p> <ul> <li>Up to 60% paid medical insurance for employees</li> <li>$50,000 life insurance policy on us</li> <li>Coverage for home, auto, pets, legal services & identity theft</li> <li>Dental & Vision insurance, 401K match, Short and Long-Term Disability</li> <li>Flexible Spending Account for healthcare and dependent care</li> <li>Anniversary bonuses to celebrate your commitment</li> <li>Referral bonuses from $500 $2,000, bring great people with you!</li> </ul> <p><b><u>WHAT YOU'LL BE DOING:</u></b></p> <ul> <li>Be the first line of support: manage IT requests via phone, email, and ticketing systems</li> <li>Prioritize and resolve issues within SLA based on severity and impact</li> <li>Handle sensitive tasks (new hires, terminations, etc.) with professionalism and confidentiality</li> <li>Collaborate on team training and documentation</li> <li>Identify and propose process improvements and help implement them</li> <li>Uphold company policies and confidently communicate when something isn't aligned</li> </ul> <p><b><u>WHAT YOU'LL BRING:</u></b></p> <ul> <li>Bachelor's degree in IT, Computer Science, or related field or equivalent hands-on experience</li> <li>Proficiency or strong interest in:</li> <li>Azure Virtual Desktop (AVD)</li> <li>Microsoft Entra ID</li> <li>Office 365</li> <li>Intune / MDM platforms</li> <li>A customer-first mindset with strong organizational and communication skills</li> <li>A passion for clean processes, clear documentation, and continuous learning</li> </ul> <p>Apply now! CP #8483</p>