Urgent! IT Support Technician Job Opening In Dubuque – Now Hiring Access Dubuque
IT Support Technician
**ITS**
1 Positions
ID: 1614107
Posted On 10/07/2025
**Job Overview**
Join our dynamic team at **ITS** (Infrastructure Technology Solutions) in **Monticello, IA** , as a full-time IT Support Technician! This is an exciting opportunity for recent graduates passionate about technology and eager to launch their careers in IT.
You will work onsite, providing essential tech support and solving real-world computer issues for our valued customers.
With competitive pay starting at $45,000 annually, you'll be well compensated for your contributions.
You will have benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, Paid Time Off, and Employee Discounts.
If you're ready to embark on an exciting journey in technology, apply now and be part of our innovative team!
**ITS: Our Story**
Our trusted team of professionals strive to provide a level of care and support that make IT experiences simply work, following our mission to provide Trusted IT Solutions.
ITS delivers products and services that keep security top of mind, and we take initiative to problem-solve and communicate.
For us, Managed IT Services requires teamwork not only within our ITS staff, but also between our ITS staff and clients.
We strive to provide the right solutions for our client's unique situations.
**Your role as aN IT Support Technician**
As a Full-Time IT Support Technician at ITS in Monticello, IA, you will play a vital role in providing both remote and onsite break/fix support, as well as project assistance for our customers.
Your hands-on expertise will be crucial in diagnosing and resolving various IT issues, ensuring that technology runs smoothly for our clients.
You'll engage directly with customers, delivering exceptional tech support while embodying our core values of integrity and professionalism.
This position offers an exciting chance to be a vital link between innovative technology solutions and effective customer service, allowing you to grow as a Solution Analyst in a collaborative environment.
Join us in making a difference in the world of IT!
**Are you the IT Support Technician we're looking for?**
To excel as a Full-Time IT Support Technician at ITS in Monticello, IA, candidates should possess a blend of technical and interpersonal skills.
A strong knowledge of Windows Desktop, Windows Server, general network support, and mobile device support is essential, complemented by three or more years of relevant experience or an AA Degree in a related field.
Successful candidates will demonstrate the ability to take initiative on assigned projects, ensuring all customer expectations are not only met but exceeded.
Excellent written and verbal communication skills are crucial for providing effective tech support and fostering customer relationships.
Additionally, Microsoft and A+ certifications are considered a valuable asset, enhancing your qualifications as a Solution Analyst within our dedicated team embracing the latest technology trends.
Knowledge and skills preferred for the position are:
+ Three or more years of relevant work experience with a knowledge of Windows Desktop
+ Windows Server
+ general network support
+ Mobile device support
+ AA Degree in related field
+ Ability to take initiative on assigned projects to meet and exceed customer expectations
+ Excellent written and verbal communication skills
+ Microsoft and A+ certifications are a plus
**Get started with our team!**
If this sounds like the right job for you, don't wait - apply today to join our team.
We look forward to hearing from you!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Pre-employment drug screen and background check required.
For more information, or to apply now, you must go to the website below.
Please DO NOT email your resume to us as we only accept applications through our website.
https://iowadatacenters.isolvedhire.com/jobs/1614107-371079.html
Primary Contact
1649953631459
Andrea Zalaznik
HR Associate, Human Resources
563-852-3231 Ext.
102
Phone
Phone
Phone
Fax
amzalaznik@cascade-mfg-co.com
Email
True
True
False
**Job Details**
Categories
Information Technology/Telecommunications
Location
Monticello, IA
Shift
First Shift
Job Type
Employee
Full/Part
Full Time
Pay/Salary
DOE
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
PTO (Paid Time Off)
**Qualifications**
Education
Associates
Experience
2-5 Years
Company ID
11129
Job REQ #
1614107
# Positions
1
Start Date
20251007
End Date
20251106
Featured Job
TH Ad
TH Comments
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**Share this Job**
ITS
**About the Company**
**ITS** is a provider of IT Magic for Businesses and K-12+ Schools.
We specialize in: cloud hosted solutions, helpdesk management/support, physical security and surveillance; along with network design, installation and security.
**Our Vision**
Our trusted team of professionals strive to provide a level of care and support that make the IT experiences in your life _simply work_ .
The idea of supplying the most trusted solutions through sustainable and ethical practices keep us motivated to give you our best.
✨ Smart • Intelligent • Private • Secure
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Unlock Your IT Support Potential: Insight & Career Growth Guide
Real-time IT Support Jobs Trends in Dubuque, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for IT Support in Dubuque, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 49885 jobs in United States and 37 jobs in Dubuque. This comprehensive analysis highlights market share and opportunities for professionals in IT Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Access Dubuque is currently hiring and seeking a IT Support Technician to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: IT Support Technician Jobs Dubuque.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your IT Support Technician interview at Access Dubuque, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Access Dubuque's products or services and be prepared to discuss how you can contribute to their success.
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