Urgent! IT Support Technician Job Opening In Las Vegas – Now Hiring ASM Global
Legends Global
Legends Global is the world's leading venue management, sales and partnership, and event hospitality company.
The company was formed by the combination Legends and ASM Global, global leaders in venue, event strategy, and management.
The company's elite venue network spans five continents, with a portfolio of more than 300 of the world's most prestigious arenas, stadiums, convention, and exhibition centers, and performing arts venues.
From Aberdeen to Anchorage, and Sydney to Stockholm, its venues connect people through the unique power of live experiences.Allegiant Stadium
Located adjacent to the world-famous Las Vegas Strip and home to the Las Vegas Raiders, Allegiant Stadium is an award-winning global events destination.
A state-of-the-art, multipurpose venue with a capacity of 65,000, Allegiant Stadium has hosted world-class music artists such as Garth Brooks, The Rolling Stones, Guns N’ Roses, Illenium and BTS with more legendary concerts to come.
The fully enclosed stadium is also home to the UNLV Rebels football team and has hosted premier sporting events such as the CONCACAF Gold Cup Final, Pac-12 Championship Game, Las Vegas Bowl, and WWE SummerSlam.
The venue also hosted the NFL Pro Bowl in 2022 and the Super Bowl LVIII in 2024.
Allegiant Stadium is committed to giving back to the community through numerous diversity, inclusion, and community outreach initiatives.
Job Summary
The IT Support Technician is responsible for supporting Allegiant Stadium users and their systems to ensure they operate as expected and provide technical guidance to staff when appropriate.
This role is expected to implement technology best practices while also emphasizing a continuous improvement mindset.
The IT Support Technician will provide support for event IT needs as well as day-to-day oversight of Allegiant Stadium end user systems.
Essential Functions
+ Respond to helpdesk requests, ensuring that incidents are documented and addressed.
Work directly with end users and management to ensure timely resolutions.
+ Configure technology assets (laptops, desktops, printers, mobile devices) as part of onboarding process including software installation.
Assist users with initial setup of their accounts and assigned technology assets day one.
+ Work with Technology Operations team to deliver technology services for events held at Allegiant Stadium in addition to onsite support.
Work directly with the various Allegiant Stadium departments or affiliates on initiatives to establish new/emerging technology components.
+ Provide technical support and consultation to internal users relating to software, hardware, network and mobile devices.
+ Document system configurations and changes as part of ongoing process.
+ Follow standard operating procedures to facilitate new hardware/software requests and tracking of all IT assets.
+ Keep inventory of technology systems for Life Cycle Management and budgeting purposes.
Work closely with Technology Operations Manager to ensure appropriate inventory of systems and accessories available for deployment.
Required Qualifications
+ 2+ years of working experience in IT.
+ Experience with Microsoft Windows, Macintosh, Office 365, ticketing systems and networking tools.
+ IT Support experience including hardware, software, basic networking.
+ Experience with scripting (PowerShell/Python) a plus.
+ Experience with remote management systems, remote troubleshooting.
+ Ability to learn and problem solve.
+ Interpersonal skills and ability to work in a team environment.
+ Strong verbal, written communication, and customer service skills.
+ CompTIA or IT Security+ certification is preferred.
+ Experience with cyber security tools such as EDR a plus.
+ Must be able to work a flexible schedule, including evenings, weekends, and holidays.
Legends Global reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship.
Legends Global may require an employee to perform duties outside his/her normal description.
Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
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Unlock Your IT Support Potential: Insight & Career Growth Guide
Real-time IT Support Jobs Trends in Las Vegas, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for IT Support in Las Vegas, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 50256 jobs in United States and 252 jobs in Las Vegas. This comprehensive analysis highlights market share and opportunities for professionals in IT Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! ASM Global is currently hiring and seeking a IT Support Technician to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: IT Support Technician Jobs Las Vegas.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at ASM Global adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a IT Support Technician Jobs United States varies, but the pay scale is rated "Standard" in Las Vegas. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for IT Support Technician typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your IT Support Technician interview at ASM Global, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the ASM Global's products or services and be prepared to discuss how you can contribute to their success.
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