Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: IT System Engineer (Desktop Support).
United States Jobs Expertini

Urgent! IT System Engineer (Desktop Support) Job Opening In Austin – Now Hiring Apexon

IT System Engineer (Desktop Support)



Job description

Job Description

Job Title: IT Systems Engineer (IT Desktop Engineer)

Location: Austin, TX (Day 1 Onsite)

Description:

Description:

We are seeking a skilled IT System Engineer to support and maintain both virtual and physical infrastructure for our organization.

This role encompasses a broad range of IT functions, including on-premises and cloud-based systems.

The ideal candidate must be self-directed, a fast learner, and comfortable working in a fast-paced team.

They should be flexible enough to work on modern systems or legacy components to understand all the pieces that should align correctly to support a large enterprise development team.

The qualified candidate should be able to provide support 24/7 and rotate weekends on-call with current team in Austin, TX.

Job Responsibilities:

Server and Network Management:

  • Install, configure, and troubleshoot Linux and Windows servers and workstations, as well as WAN/LAN networks and software backup applications.
  • Troubleshoot and resolve Unix (RHEL and Ubuntu) issues/failures.
  • Troubleshoot and resolve subscriptions for Windows and Linux server licenses and renewals.
  • Manage physical to virtual workstations as needed
  • Manage Hyper-V deployments on top of a failover cluster.

System Infrastructure Planning:

  • Plan, forecast, and implement new system hardware infrastructure, including the phasing out of legacy systems and components.
  • Plan, test, and implement upgrades to Unix, Windows, and MySQL databases.
  • Plan, test, and implement upgrades of software fix packs to desktop and server OS, including creating a project plan, coordinating meetings, and managing resources.
  • Support annual desktop and system audits.
  • User Support and Training:
  • Provide occasional 24/7 support and participate in a rotating weekend on-call schedule with the team.
  • Provision and de-provision users for tool access, including managing user access to project server resources.
  • Write and maintain training, installation, and process documentation for users as needed.
  • Communicate tool failures to end users/managers, offering workarounds or estimated availability timelines.

Collaboration and Documentation:

  • Collaborate with various teams to support both modern systems and legacy components, ensuring cohesive operations across all IT systems.
  • Hold and facilitate meetings with internal and client teams to discuss server and application upgrade requirements.
  • Create and manage CRQs in Remedy for issues or infrastructure support.
  • Maintain management of internal project wikis and email distribution lists.
  • Development Tool Support:
  • Provide management of binaries for IDEs and associated components for Git development.
  • Support Git development software tools and resolve related issues.
  • Troubleshoot and resolve issues with HP and UFT applications and user support.
  • Work with project teams to support developer workstations and tools.

Inventory and Quality Control:

  • Conduct inventory assessments for servers, desktops, laptops, workstations, and network appliances.
  • Identify and implement continuous improvements to project quality and process management.

Qualifications:

  • Strong experience in managing virtual and physical server environments, including Linux and Windows server environments, network protocols, and backup applications.
  • Performs system backups and recovery.

    Maintains data files and monitors system configurations to ensure data integrity.
  • Self-motivated, fast learner, and adaptable to a fast-paced team environment.
  • Ability to work effectively with both modern and legacy systems to support a large enterprise development team.
  • Familiarity with Git and development tools.
  • Ability to communicate technical concepts and IT terminologies to users and apply those concepts to resolve issues.
  • Experience with inventory management, root cause analysis, and troubleshooting software tools.

Additional Information

All your information will be kept confidential according to EEO guidelines.


Required Skill Profession

Computer Occupations



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your IT System Potential: Insight & Career Growth Guide


  • Real-time IT System Jobs Trends in Austin, United States (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for IT System in Austin, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 19946 jobs in United States and 262 jobs in Austin. This comprehensive analysis highlights market share and opportunities for professionals in IT System roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for IT System Engineer (Desktop Support) Job?

    Great news! is currently hiring and seeking a IT System Engineer (Desktop Support) to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Apexon adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying United States laws and regulations
  • What Is the Average Salary Range for IT System Engineer (Desktop Support) Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Austin. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for IT System Engineer (Desktop Support)?

    Key qualifications for IT System Engineer (Desktop Support) typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for IT System Engineer (Desktop Support)?

    To improve your chances of getting hired for IT System Engineer (Desktop Support), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for IT System Engineer (Desktop Support) Job Success
    Apexon interview tips for IT System Engineer (Desktop Support)

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Apexon's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your IT System Engineer (Desktop Support) interview at Apexon, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Apexon's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for IT System Engineer (Desktop Support) Positions

    Setting up job alerts for IT System Engineer (Desktop Support) is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!