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IT System Engineer (Desktop Support) Job Opening In Austin – Now Hiring Apexon


Job description

Job Description

Job Title: IT Systems Engineer (IT Desktop Engineer)

Location: Austin, TX (Day 1 Onsite)

Description:

Description:

We are seeking a skilled IT System Engineer to support and maintain both virtual and physical infrastructure for our organization.

This role encompasses a broad range of IT functions, including on-premises and cloud-based systems.

The ideal candidate must be self-directed, a fast learner, and comfortable working in a fast-paced team.

They should be flexible enough to work on modern systems or legacy components to understand all the pieces that should align correctly to support a large enterprise development team.

The qualified candidate should be able to provide support 24/7 and rotate weekends on-call with current team in Austin, TX.

Job Responsibilities:

Server and Network Management:

  • Install, configure, and troubleshoot Linux and Windows servers and workstations, as well as WAN/LAN networks and software backup applications.
  • Troubleshoot and resolve Unix (RHEL and Ubuntu) issues/failures.
  • Troubleshoot and resolve subscriptions for Windows and Linux server licenses and renewals.
  • Manage physical to virtual workstations as needed
  • Manage Hyper-V deployments on top of a failover cluster.

System Infrastructure Planning:

  • Plan, forecast, and implement new system hardware infrastructure, including the phasing out of legacy systems and components.
  • Plan, test, and implement upgrades to Unix, Windows, and MySQL databases.
  • Plan, test, and implement upgrades of software fix packs to desktop and server OS, including creating a project plan, coordinating meetings, and managing resources.
  • Support annual desktop and system audits.
  • User Support and Training:
  • Provide occasional 24/7 support and participate in a rotating weekend on-call schedule with the team.
  • Provision and de-provision users for tool access, including managing user access to project server resources.
  • Write and maintain training, installation, and process documentation for users as needed.
  • Communicate tool failures to end users/managers, offering workarounds or estimated availability timelines.

Collaboration and Documentation:

  • Collaborate with various teams to support both modern systems and legacy components, ensuring cohesive operations across all IT systems.
  • Hold and facilitate meetings with internal and client teams to discuss server and application upgrade requirements.
  • Create and manage CRQs in Remedy for issues or infrastructure support.
  • Maintain management of internal project wikis and email distribution lists.
  • Development Tool Support:
  • Provide management of binaries for IDEs and associated components for Git development.
  • Support Git development software tools and resolve related issues.
  • Troubleshoot and resolve issues with HP and UFT applications and user support.
  • Work with project teams to support developer workstations and tools.

Inventory and Quality Control:

  • Conduct inventory assessments for servers, desktops, laptops, workstations, and network appliances.
  • Identify and implement continuous improvements to project quality and process management.

Qualifications:

  • Strong experience in managing virtual and physical server environments, including Linux and Windows server environments, network protocols, and backup applications.
  • Performs system backups and recovery.

    Maintains data files and monitors system configurations to ensure data integrity.
  • Self-motivated, fast learner, and adaptable to a fast-paced team environment.
  • Ability to work effectively with both modern and legacy systems to support a large enterprise development team.
  • Familiarity with Git and development tools.
  • Ability to communicate technical concepts and IT terminologies to users and apply those concepts to resolve issues.
  • Experience with inventory management, root cause analysis, and troubleshooting software tools.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your IT System Potential: Insight & Career Growth Guide


Real-time IT System Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for IT System in Austin, United States, highlighting market share and opportunities for professionals in IT System roles.

20461 Jobs in United States
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266 Jobs in Austin
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Are You Looking for IT System Engineer (Desktop Support) Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Apexon adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Austin. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for IT System Engineer (Desktop Support) typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for IT System Engineer (Desktop Support) Job Success

Apexon interview tips for IT System Engineer (Desktop Support)

Here are some tips to help you prepare for and ace your IT System Engineer (Desktop Support) job interview:

Before the Interview:

Research: Learn about the Apexon's mission, values, products, and the specific job requirements and get further information about

Other Openings

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your IT System Engineer (Desktop Support) interview at Apexon, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Apexon's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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