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Urgent! IT Systems Admin (Day shift + on call, weekends as needed) Position in Crossville - SmallBiz Staffing

IT Systems Admin (Day shift + on call, weekends as needed)



Job description

IT Systems Administrator 
Location: Crossville, TN

The IT Systems Administrator I will provide day-to-day support and maintenance of the company’s IT infrastructure.

This role is responsible for ensuring the reliability, security, and efficiency of computer systems, networks, and related technologies.

The ideal candidate will be a dependable professional with strong technical skills, excellent customer service abilities, and the capacity to thrive in a fast-paced manufacturing environment.
Key Responsibilities

  • Serve as the primary point of contact for IT support requests, troubleshooting hardware, software, network, and mobile device issues.
  • Set up new user accounts, hardware, and access rights; ensure secure deactivation and equipment recovery for departing employees.
  • Install, configure, and maintain antivirus software, updates, and network printers.
  • Enforce IT security best practices, including access control, password management, and endpoint protection.
  • Assist with periodic security audits and compliance requirements.
  • Collaborate with other IT staff to resolve technical issues and escalate when appropriate.
  • Provide end-user training on new systems, tools, and IT policies.
  • Perform additional IT-related duties as assigned.
Qualifications
  • Bachelor’s degree in Information Technology, Computer Science, or related field preferred; equivalent work experience considered.
  • 3–5 years of IT support or helpdesk experience preferred.
  • Proficiency in Microsoft 365 administration (Exchange, SharePoint, Teams, OneDrive).
  • Familiarity with networking basics, endpoint support, and IT troubleshooting.
  • Professional certifications (CompTIA, Microsoft, Cisco, ITIL) strongly preferred.
  • Strong customer service orientation with excellent written and verbal communication skills.
  • Ability to lift up to 50 lbs.

    and work in a manufacturing environment with exposure to noise, heat, and physical activity.
  • Valid driver’s license required.
Skills and Competencies
  • Analytical and problem-solving skills with the ability to resolve issues efficiently.
  • Strong interpersonal and communication abilities for effective user support.
  • Knowledge of IT security protocols and data protection measures.
  • Dependability, initiative, and adaptability in a dynamic work environment.

This is an excellent opportunity for an IT professional seeking to expand their expertise in a diverse technical environment.

We offer a collaborative workplace, exposure to a wide range of IT systems, and the opportunity to contribute to the success of a leading local manufacturer.

Apply today!

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Required Skill Profession

Computer Occupations



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