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Urgent! IT Systems & Operations Support Specialist (Level II) Job Opening In Brewster New York – Now Hiring Central Point Partners
IT Systems & Operations Support Specialist (Level II)
Location: Brewster, NY
Department: Corporate IT
Reports To: IT Service Desk Manager
Work Type: 100% Onsite
Company is seeking an experienced IT Systems & Operations Support Specialist to provide hands-on IT and Operational Technology (OT) support within a dynamic manufacturing environment.
This role combines traditional desktop and infrastructure support with plant-floor technology troubleshooting, ensuring seamless operation across IT and automation systems.
The ideal candidate will possess a strong service mindset, broad technical expertise, and the ability to communicate effectively with non-technical users.
System Support & Troubleshooting (40%)
Provide onsite and remote support for end users, resolving issues across desktops, laptops, servers, network devices, and peripherals.
Manage escalated Service Desk tickets, documenting actions and resolutions in the ticketing system.
Perform imaging, software installations, hardware replacements, and peripheral setups per company standards.
Deliver consistent, professional communication and build strong user relationships across departments.
Infrastructure & Operations Support (40%)
Assist the Infrastructure and Network teams in maintaining local IT assets, including switches, access points, printers, and cabling.
Support backup and disaster recovery solutions, virtualization environments (Hyper-V, Azure HCI), and Windows server operations.
Partner with engineering and maintenance teams to ensure reliable connectivity between IT and OT systems.
Maintain compliance with security protocols, data handling standards, and corporate IT policies.
Operational Technology Support (20%)
Support factory systems such as SCADA, PLCs, DCS, HMIs, and other industrial control platforms.
Collaborate with OT engineers to monitor and troubleshoot connectivity and data integration between IT and production systems.
Contribute to incident response, cybersecurity initiatives, and root cause analyses within industrial environments.
Required
Bachelor's degree in Computer Science, Information Technology, or equivalent experience.
5+ years of hands-on IT operations, infrastructure, or technical support experience.
Strong knowledge of Windows environments, Azure services, and core networking concepts.
Experience with virtualization (Hyper-V, Azure HCI) and backup/disaster recovery systems.
Excellent problem-solving, customer service, and communication skills.
Preferred
Experience supporting industrial control systems (SCADA, PLC, DCS, MES, AVEVA, Wonderware, Client iFIX).
Familiarity with IoT device management and cybersecurity principles.
Certifications such as CompTIA Network+, Microsoft, or Cisco preferred.
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Unlock Your IT Systems Potential: Insight & Career Growth Guide
Real-time IT Systems Jobs Trends in Brewster, New York, United States (Graphical Representation)
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Great news! Central Point Partners is currently hiring and seeking a IT Systems & Operations Support Specialist (Level II) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: IT Systems & Operations Support Specialist (Level II) Jobs Brewster New York.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Central Point Partners adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a IT Systems & Operations Support Specialist (Level II) Jobs United States varies, but the pay scale is rated "Standard" in Brewster New York. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for IT Systems & Operations Support Specialist (Level II) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your IT Systems & Operations Support Specialist (Level II) interview at Central Point Partners, research the company, understand the job requirements, and practice common interview questions.
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