IT Systems Support Specialist

The Role (Your Mission): As our Temporary IT Systems Support Specialist, youll be the go-to problem solver.

Youll diagnose issues, support users, and strengthen our infrastructureensuring that police officers, fire stations, parks, and city services all run without disruption.

What Youll Do: Keep networks, systems, and applications up and running Troubleshoot hardware, software, and connectivity issues quickly Support city employees with timely, clear, and patient help desk solutions Monitor cybersecurity practices and follow city security protocols Document fixes, updates, and improvements for future reference Step into projects or emergencies when extra support is needed What Success Looks Like: City staff are confident that IT just works Issues are solved fast, with minimal disruption Projects stay on track because technology supportsnot blocksprogress Requirements What Were Looking For: Experience in IT support, system administration, or help desk services Familiarity with networking, security, and common business applications Strong problem-solving mindset and calm under pressure Excellent communication skills with non-technical users Flexibility to adapt to short-term, long-term, or project-based needs Why Join Us (The Reward): You wont just be fixing computersyoull be helping a city serve its people.

Every ticket you close and every system you improve keeps essential services running for thousands of residents and visitors.