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IT - Technical Support - Mid-Level Job Opening In Phoenix Arizona – Now Hiring Mindlance


Job description

Hybrid role in (Phoenix, Austin, or Westlake) Mon, Wed , Thurs



The candidate must be able to interact with all levels of technical and managerial staff and will have proven leadership abilities and display excellent skills in understanding problem determination and service restoration.

- Excellent written and verbal communication skills are keys to success in this role as this position will have regular interaction with various support groups, end-users and management as well as responsibility to document processes and procedures.

- Another key success factor for this candidate is building skills in co-workers through cross-training and mentoring, taking every interaction as an opportunity to learn or teach.

Demonstrated ability to resolve business and service impacting problems while evaluating all alternatives and consulting with other senior technical leaders of the organization is required.

- Must have strong verbal and written communication skills for technical presentations, product demonstrations, answering technical questions, and customer follow-up.

- Ability to work independently as well as effectively cooperate well with others

- Excellent at gauging customer impact and escalate with the appropriate sense of urgency.

Must have the ability to work in a fast-paced environment and possess strong written and verbal communication skills.



Required Skills:

Control-M Experience a must.

Minimum of 3 - 5 years directly related experience.

Experience in JES/SDSF, ISPF, JCL, CA-ESP, CA11, Control-M, NAS, SA level knowledge of UNIX / LINUX / Windows environments, Formula and file transfers (NDM, FTP, SFTP, PGP/FTP, NFS).

Additional Skill Areas: Problem Solving Presenting Technical Information Process Improvement SQL knowledge Understanding of Database infrastructure Network Communication SSL LDAP Hadoop (Big Data) FTP Virtual Machines Oracle, MS-SQL Server, PostgreSQL Databases Understanding of Backup and Recovery High Availability/Disaster Recovery Unix and Microsoft Windows Clusters Ability to read debug logs Unix Shell Scripting PERL knowledge.



EEO:

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

Required Skill Profession

Other General


  • Job Details

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Unlock Your IT Technical Potential: Insight & Career Growth Guide


Real-time IT Technical Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for IT Technical in Phoenix, Arizona, United States, highlighting market share and opportunities for professionals in IT Technical roles.

35402 Jobs in United States
35402
382 Jobs in Phoenix, Arizona
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Download It Technical Jobs Trends in Phoenix, Arizona and United States

Are You Looking for IT Technical Support Mid Level Job?

Great news! is currently hiring and seeking a IT Technical Support Mid Level to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Mindlance adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Phoenix Arizona. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Interview Tips for IT Technical Support Mid Level Job Success

Mindlance interview tips for IT   Technical Support   Mid Level

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Before the Interview:

Research: Learn about the Mindlance's mission, values, products, and the specific job requirements and get further information about

Other Openings

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