Journeyman Network and Computer Systems Administrator

Job description

We are seeking a highly experienced  **Journeyman** **Network and Computer Systems Administrator**  to support the Department of Homeland Security (DHS) in the Operations and Maintenance of US Customs and Immigration Service Network System.

The successful candidate will provide intermediate-level network and systems administration to ensure high availability, performance, and security of USCIS enterprise systems and services.

This role involves hands-on management of USCIS network hardware and software, including troubleshooting, updates, configuration, and monitoring, while adhering to federal standards and USCIS-specific policies and procedures.

Position is contingent upon contract award.

**Responsibilities**

+ Support daily operations of the USCIS network and system infrastructure across multiple sites.
+ Install, configure, manage, and troubleshoot Windows and Linux-based servers and networking equipment (e.g., Cisco, Juniper).
+ Maintain Active Directory, DNS, DHCP, GPOs, and other core IT services.
+ Monitor network and system performance, using tools like SolarWinds, Splunk, or similar.
+ Apply security patches and system updates in compliance with DHS/USCIS cybersecurity requirements (e.g., STIGs, IAVAs, RMF).
+ Implement and manage virtualization platforms (e.g., VMware, Hyper-V) and cloud environments (e.g., AWS, Azure).
+ Maintain accurate documentation of systems, configurations, and procedures.
+ Assist with incident response, change management, and system recovery efforts.
+ Collaborate with cybersecurity teams to enforce security policies and perform vulnerability remediation.
+ Provide Tier II/III support and mentoring to junior team members.
+ Participate in 24/7 on-call rotation as required.

**Qualifications**

+ U.S. Citizenship required (per federal contract requirements).
+ Active Public Trust clearance or ability to obtain one.
+ Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent work experience).
+ 3–5 years of experience in network and systems administration.
+ Strong understanding of TCP/IP, routing/switching, VPNs, and firewall configurations.
+ Experience managing Microsoft Windows Server environments and Active Directory.
+ Familiarity with Linux administration (e.g., Red Hat, CentOS, Ubuntu).
+ Knowledge of NIST, FISMA, and DHS cybersecurity compliance standards.
+ Experience with system imaging, backups, and disaster recovery solutions.
+ Excellent written and verbal communication skills.

**Desired Qualifications:**

+ Experience working on federal contracts, preferably with DHS/USCIS.
+ Certifications such as CompTIA Security+, Network+, CCNA, Microsoft Certified:
+ Azure Administrator Associate, or VMware Certified Professional (VCP).
+ Experience supporting cloud migrations or hybrid environments.
+ Familiarity with ServiceNow, Jira, or other ITSM tools.

**Job ID**

2025-19760
**Work Type**

On-Site
**Pay Range**

$90,000 - $105,000
**Benefits**

Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits.

Paid Time Off (PTO) is offered to regular full-time and part-time employees.
**Company Description**

**Work Where it Matters**

Truestone, an Akima company, is not just another federal lifecycle solutions contractor.

As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At Truestone, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

**For our shareholders** , Truestone provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

**For our government customers** , Truestone delivers everything from requirements and design to operations, logistics, and support at every lifecycle stage for complex systems and networks.

**As a Truestone employee** , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values.

You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws.

All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law.

If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.com or 571-353-7053 (information about job applications status is not available at this contact information).

Required Skill Profession

Other General