Stepping Forward Technology is seeking a skilled and detail-oriented Professional Services Engineer with a passion for delivering high-quality IT projects.
This full-time role is ideal for an individual who thrives in dynamic environments, embraces technical challenges, and is committed to making a difference by helping clients achieve success through technology.
Based in Colorado Springs, we are a family-owned and locally operated Managed Service Provider (MSP) dedicated to supporting small and mid-sized businesses throughout the region.
Our mission is to help our clients thrive through thoughtful IT planning, modern cloud solutions, and exceptional service.
What You’ll Do
As part of our Professional Services / Project Delivery team, you will be responsible for planning, implementing, and delivering a wide range of IT projects for our clients, including but not limited to:
Microsoft 365 Management & Migrations – Exchange Online, Teams, SharePoint, security, compliance, and licensing
Cloud Migrations – Azure, Microsoft 365, and other SaaS platforms
Server & Network Upgrades – Hardware refreshes, virtualization, storage, switching, routing, and firewall deployments
Mobile Device Management (MDM) – Design, deployment, and policy enforcement using Intune or similar platforms
Security Enhancements – MFA, conditional access, and data protection strategies
Documentation & Handover – Create detailed, accurate project documentation and provide knowledge transfer to our team
Collaborate with our vCIO and Technology Alignment teams to ensure project work aligns with client technology roadmaps
A Day in the Life
- Morning project kickoff or status meeting with the client and internal stakeholders
- Project work is performed either at our client’s site in Colorado Springs or from our office
- Execute project tasks, whether deploying cloud solutions, configuring servers, or upgrading network infrastructure
- Handle occasional escalated issues from our Service Desk team
- Troubleshoot and resolve implementation issues
- Document changes, configurations, and next steps
- Wrap up the day with client updates and internal handoffs
What We’re Looking For
Experience: 2–4 years of IT project delivery in an MSP or enterprise environment
- Technical Skills:
- Microsoft 365 administration and migration experience
- Windows Server deployment, configuration, and migration
- Networking (switches, firewalls, VLANs, VPNs)
- Cloud services (Azure, Intune, MDM solutions)
Soft Skills: Strong communication, project management discipline, and attention to detail
Mindset: Self-starter, adaptable, collaborative, and client-first
Education: High School Diploma or GED required; Bachelor’s degree preferred
Certifications: Microsoft, CompTIA, or other relevant certifications are highly desirable (MCP, MCSA, MS-900, AZ-900, etc.)
- Valid driver’s license and reliable transportation (mileage reimbursed per federal guidelines)
Why Stepping Forward Technology?
- Competitive wages and benefits
- Profit-sharing opportunities
- Exposure to a variety of industries and technologies
- A collaborative, supportive team culture
- Access to the latest tools and solutions in the industry
- Hybrid after 90 days – 4 days in-office/1 work from home
If you want to make a measurable impact through IT projects that matter, join our team and help businesses grow with technology.
Apply today for immediate and confidential consideration.
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