Knowledge Manager

Job description

This role directly supports the Defense Intelligence Agency (DIA) mission by enhancing enterprise knowledge sharing, data accessibility, and collaboration across classified domains.

The SharePoint / Knowledge Management Developer supports enterprise collaboration and information-sharing initiatives within a federal environment.

This role is responsible for designing, maintaining, and enhancing SharePoint environments to serve as a centralized knowledge hub for project data, policy updates, and operational documentation aligned with DoD and Intelligence Community (IC) governance requirements.

The ideal candidate combines advanced SharePoint development expertise with a deep understanding of knowledge management principles.

**Responsibilities**

+ Reports directly to the Project Manager (PjM) and Deputy Project Manager (DPjM).
+ Works individually and as part of a team.
+ Manage, maintain, and secure SharePoint 2019 environment to ensure high availability, compliance, and optimized performance across classified systems.
+ Design and sustain SharePoint sites, templates, and content aligned with agency branding and KM standards to meet evolving mission needs.
+ Provide technical support, troubleshoot issues, and document resolutions.
+ Design, configure, and customize SharePoint solutions using Power Automate, Power Apps, SharePoint Designer, JSON schema, and REST API integrations.
+ Apply HTML5 and CSS3 to personalize SharePoint interfaces, optimizing site performance and visual consistency.
+ Support DIA DO modernization by improving data processing, information control, and real-time data access through SharePoint, collaboration portals, and internal databases.
+ Collaborate with mission experts and government leadership to plan, develop, and prioritize capabilities that align with DIA, DoD, and IC mission objectives.
+ Develop and execute enterprise knowledge management strategies to standardize knowledge creation, sharing, and reuse across DIA while ensuring quality, integration, and compliance.
+ Implement metadata, taxonomy, and governance models that enable efficient knowledge capture, retrieval, and reuse across project teams.
+ Apply data analytics to measure impact, identify efficiencies, and inform strategic and resource planning decisions.
+ Monitor site analytics and user engagement to assess adoption trends and recommend improvements.
+ Drive innovation by introducing the agency best practices and new KM frameworks that strengthen collaboration and operational transparency.
+ Enforce SharePoint governance policies, access control, and best practices in accordance with DoD/IC data-handling guidelines.
+ Maintain audit trails, change logs, and version histories to ensure compliance with federal record-keeping requirements.
+ Automate processes with SharePoint and Microsoft 365 to streamline workflows, reduce manual effort, and enhance knowledge management.
+ Conduct user training and create reference materials to improve adoption and effective use of SharePoint for collaboration and document management.
+ Evaluate new Microsoft 365 features, SharePoint capabilities, and KM technologies for potential implementation within the environment.
+ Partner with government customers and technical teams to define SharePoint requirements and deliver mission-aligned solutions.
+ Support cross-functional knowledge-sharing efforts to ensure consistent, accurate, and accessible information across all directorates.
+ Tools:
+ SharePoint Designer | Power Apps | Power Automate | JavaScript | HTML5 | CSS3 | JQuery | API Integrations | REST API | JSON | Office 365.

**Qualifications**

+ Minimum 5 years of demonstrated experience working with MS SharePoint.
+ Able to work individually and as part of a collaborative team.
+ Demonstrated success in managing multiple priorities and delivering results in high-pressure, fast-paced environments.
+ Demonstrated experience with MS Office Suite and expertise in conducting data and statistical manipulation.
+ Proficiency with Power Platform tools (Power Automate, Power Apps), JSON, HTML, CSS, and REST API.
+ SharePoint Designer.
+ Demonstrated experience implementing KM frameworks, metadata/taxonomy models, and governance strategies.
+ Current active TS/SCI security clearance.
+ Current CI Poly recognized by DIA or ability to obtain as part of the onboarding process.

**Desired Qualifications:**

+ Experience supporting SharePoint environments within DoD or other Intelligence Community environments.
+ Successfully completion of MS Certified Solutions Expert (Excel, SharePoint, and/or PowerPoint).
+ Familiarity with DoD IT policies, RMF, and data-security protocols.
+ Working knowledge of Tableau, Power BI, ArcGIS, and the ability to produce photo process/editing, graphic design and creation of professional multi-media presentations in SharePoint.

**Job ID**

2025-19897
**Work Type**

On-Site
**Pay Range**

$150,000 - $155,000
**Benefits**

Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits.

Paid Time Off (PTO) is offered to regular full-time and part-time employees.
**Company Description**

**Work Where it Matters**

RiverTech, an Akima company, is not just another federal professional solutions contractor.

As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At RiverTech, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

**For our shareholders,** RiverTech provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

**For our government customers,** RiverTech provides innovative solutions to complex engineering and operational challenges and delivers wide-ranging services for mission support, systems engineering, and IT.

**As a RiverTech employee,** you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values.

You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws.

All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law.

If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.com or 571-353-7053 (information about job applications status is not available at this contact information).

Required Skill Profession

Other General