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Urgent! KYC Operations Lead Job Opening In San Francisco – Now Hiring Cypress HCM



Job description

KYC Operations LeadDescription:

  • The KYC/KYB Operations Lead will oversee and drive a focused remediation initiative to address gaps in the Know Your Customer/Know Your Business (“KYC” and “KYB”) program; ensuring adherence to regulatory standards.

    The role requires deep knowledge of the onboarding and ongoing monitoring of legal entity customers (Hosts); specifically those with more complex organizational structure(s) requiring identification and verification.
  • This individual will work to ensure that the periodic reviews are conducted in accordance with global regulatory requirements and internal policies.

    The role involves working with various teams conducting KYC reviews, managing escalations, and liaising with stakeholders across the business to ensure compliance with KYC/KYB standards.

    The KYC/KYB Operations Lead will also work to improve processes, manage KYC/KYB workflows, and ensure the highest level of due diligence in customer verification processes.
  • Duties:
  • Collaborate with a team of global KYC/KYB analysts, ensuring performance objectives are met.
  • Provide training, guidance, and support to ensure the team understands KYC/KYB policies and procedures where necessary.
  • Understand and monitor team KPIs to maintain high productivity and quality standards.
  • Conduct periodic reviews for existing Hosts to ensure compliance with AML, CTF, and KYC regulations.
  • Handle complex cases, providing escalation support as necessary.
  • Process Improvement:
  • Review and enhance existing KYC/KYB processes and procedures to increase efficiency and reduce risk.
  • Collaborate with technology teams to automate processes and implement new tools and systems where appropriate.
  • Compliance & Risk Management:
  • Work closely with the Compliance and Risk teams to ensure KYC operations adhere to regulatory requirements and internal risk policies.
  • Provide regular reports to senior management on KYC operations, highlighting key risks, trends, and areas for improvement.
  • Stakeholder Collaboration:
  • Collaborate with internal teams such as Legal, Compliance, Sales, and Risk Management to ensure seamless customer onboarding and reviews.
  • Communicate effectively with external stakeholders, including regulators and auditors, as required.
  • Compensation:
  • $52.21 – 57.23/hr W-2
  • Req ID:
  • 36406228

  • Required Skill Profession

    Business Operations Specialists



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      Unlock Your KYC Operations Potential: Insight & Career Growth Guide


    • Real-time KYC Operations Jobs Trends in San Francisco, United States (Graphical Representation)

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    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Cypress HCM adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying United States laws and regulations
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    • Interview Tips for KYC Operations Lead Job Success
      Cypress HCM interview tips for KYC Operations Lead

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the Cypress HCM's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
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      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
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      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
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      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
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      Final Thought:

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