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Urgent! Lab Dispatcher - Remote: 1st Shift - Sun-Thurs, 5am-130pm EST Job Opening In Burlingame – Now Hiring TridentCare

Lab Dispatcher Remote: 1st Shift Sun Thurs, 5am 130pm EST



Job description

Company: TridentCare

Dispatcher Essential Duties and Responsibilities:


Dispatches all orders for services to field service personnel within fifteen () minutes of order entry.


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Properly documents changes to orders requested by facility and/or ordering physician.


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Coordinates estimated time of arrival (ETA) with appropriate technician and facility, upon request.


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Ensures dispatched orders are confirmed as received by technicians.


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Contacts facilities when scheduling or re-scheduling is necessary for any reason.


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Coordinates reassignment of orders to different technicians when necessary.


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Assists with inbound Customer Service calls as needed or directed.


Dispatcher Qualifications:


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High School Graduate or GED.


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Proficient to expert use of Microsoft Office software.


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Ability to communicate clearly, both in listening and confirming the message received, and in relaying clearly all necessary information to ensure effective response.


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Ability to focus on the task at-hand in a busy, call center environment


Work-From-Home Requirements:


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Must have private workspace, free from external sounds and distractions.

Must meet safety checklist requirements.


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Must have high speed internet connection to support VoIP communications.

Fiber or Cable is recommended.

DSL and Satellite connections are not recommended.


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Must successfully pass Trident Care's Network Performance Test.

Must have access to a PC that can run this test.

(Not Chromebook).


MBX


Required Skill Profession

Material Recording, Scheduling, Dispatching, And Distributing Workers



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    Unlock Your Lab Dispatcher Potential: Insight & Career Growth Guide


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