Location:
San Francisco, CA
Salary Range:
Competitive and commensurate with experience
Introduction
Join our dynamic team in the vibrant city of San Francisco, CA, where innovation meets opportunity.
We are seeking a dedicated professional to support our lab IT projects, ensuring smooth operations and exceptional service delivery in a cutting-edge environment.
Required Skills & Qualifications
- Applicants must be able to work directly for Artech on W2
- End user computing (EUC) experience
- System administration for lab computers and equipment
- Mandatory knowledge with of LacE and Unicorn Systems
- Proficiency in desktop support and operating systems support
- Strong customer service skills
- Experience with Client OS and related technologies
- Extensive knowledge of IT hardware and software
- Strong network troubleshooting skills
- Knowledge of Windows XP, Windows 7, Windows 10, and MS-Office applications suite
- Experience with SCCM Patching, Active Directory, Antivirus tools
- Proficiency in imaging and creating images
- Experience in Windows 10 deployment
- Experience participating in or leading an OS migration
- Excellent written and oral communication skills
- Strong customer-service orientation
- Understanding of ITIL processes and ServiceNow Tool
- Must be located in San Francisco, CA - onsite job
Preferred Skills & Qualifications
- Knowledge of Linux
- Experience in diverse IT environments
- Additional certifications in IT or project management
Day-to-Day Responsibilities
- Provide system administration for lab computers and equipment
- Support end users in computing tasks and resolve technical issues
- Ensure smooth operation and maintenance of IT infrastructure
- Collaborate with team members to implement IT solutions
- Participate in projects related to OS migrations and system upgrades
Company Benefits & Culture
- Inclusive and diverse workplace
- Opportunities for professional growth and development
- Supportive team environment
For immediate consideration please click APPLY to begin the screening process with Alex.