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Urgent! Lead Client Service Representative Job Opening In West Yarmouth – Now Hiring VCA Animal Hospitals
**VCA Hyannis Animal Hospital is a busy, 11-doctor, small animal practice** **located** **in West Yarmouth,** **MA.**
**The hourly pay rate is $2** **7** **to $30/hour depending on experience.**
Our hospital has been serving the Cape Cod community for over 40 years.
We are actively seeking a highly experienced Client Service Professional to join our leadership team as our Lead Client Service Representative.
Under direction from the Hospital Manager, the Lead Client Service Representative performs a wide range of difficult-to-complex administrative activities related to quality patient care, excellent client service, promotion of services, staffing, human resources, and discretionary activities that serve to support effective business operations.
Applicant must be a reliable self-starter and motivated by a challenging, fun environment.
Strong candidates will have supervisory experience, a positive attitude, a friendly demeanor towards both animals and people, will be detail oriented, have the ability to multi-task, and can demonstrate the importance and understanding of high-quality customer service.
**Skills and Qualifications**
• Excellent knowledge of client service and communication center operations.
• Strong organizational skills.
• Intermediate to expert computer skills.
• Strong supervisory skills.
• Self-starter and team player.
• Ability to lift up to 40 pounds.
• 2 years of supervisory experience required.
• 2 years of experience in the veterinary field required.
• Flexible schedule to ensure coverage which include days, weekends and holidays
**Job Responsibilities**
• Responsible for the day-to-day client service areas of the front desk.
This includes interviewing, training, coaching, developing, mentoring and disciplinary action as appropriate.
• Assist Hospital Manager with day-to-day operations.
• Resolve informal client complaints, maintain and report on these issues to the Hospital Manager.
• Identify and provide recommendations for potential problems, non-routine situations, workflow processes, and client service needs to the Hospital Manager.
• Make decisions on behalf of the department utilizing good judgment, which demonstrates the best interest of the hospital and the clients.
• Act as a liaison between front desk and other department supervisors.
**Among the reasons to consider joining VCA are:**
· Competitive wage
- Flexible schedule
· Medical, Dental & Vision insurance
· 401(k)
· Life and Long-Term Disability insurance
- Paid vacation/sick days
- Generous employee pet discounts and more
We are proud to be an Equal Opportunity Employer - Veterans / Disabled.
For a complete EEO statement please see our career page at vcacareers.com
If you are a current associate, you need to apply through our internal career site.
Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.
**If you are a current associate, you will need to apply through our internal career site.
Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.**
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed.
It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.
Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled.
For a complete EEO statement please see our career page at vcacareers.com
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Unlock Your Lead Client Potential: Insight & Career Growth Guide
Real-time Lead Client Jobs Trends in West Yarmouth, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Lead Client in West Yarmouth, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 98685 jobs in United States and 516 jobs in West Yarmouth. This comprehensive analysis highlights market share and opportunities for professionals in Lead Client roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! VCA Animal Hospitals is currently hiring and seeking a Lead Client Service Representative to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Lead Client Service Representative Jobs West Yarmouth.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at VCA Animal Hospitals adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Lead Client Service Representative Jobs United States varies, but the pay scale is rated "Standard" in West Yarmouth. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Lead Client Service Representative typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Lead Client Service Representative, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Lead Client Service Representative interview at VCA Animal Hospitals, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the VCA Animal Hospitals's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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