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Learning & Development Manager Job Opening In Birmingham – Now Hiring Shipt


Job description

Impact

The Learning and Development Manager is responsible for designing, developing, delivering, evaluating, and managing org-wide professional, career, and leadership development programs which align with Shipt’s Customer Service strategic plans.

The Learning and Development Manager owns the overseeing and development of all new hire orientation and training, as well as the ongoing training of all customer service employees in relation to continued skills, knowledge, systems, and processes specific to customer support.

This role is responsible for evaluating individual and program performance to develop and deliver training solutions that meet identified training needs, improve processes and efficiencies, and meet overall business objectives.

Position Overview:

You can make an impact by directing structured learning experiences and monitoring their effect on key performance metrics.

This includes developing and managing training courses, instructional materials, classroom handouts, and manuals.

You’ll assess the effectiveness of these programs to ensure skills and techniques are applied in daily work, while identifying training needs through organizational analysis and regular feedback from Quality Analysts, Learning and Development Specialists, and Associate Managers.

Staying up to date with the latest trends and tools in training is essential for maintaining effective, relevant programs.

You’ll also ensure that ongoing initiatives reflect necessary updates and changes.

In support of learning and development goals, you will manage internal communication channels, create and implement skill-building content and leadership workshops, and enhance the professional growth of associate managers and customer support team members.

Additionally, you'll support and facilitate both virtual and in-person meetings and trainings aligned with business objectives.

What You’ll Need to Be Successful

  • A minimum of 3 years of leadership experience

  • 3-5 years of learning and development experience 

  • Possesses the ability to multi-task and think on your feet to provide sound, quick solutions

  • Teaching and facilitation skills

  • Strong written communication with the ability to manage an extensive knowledge base

  • Ability to determine training objectives

  • Organizing and coordinating skills

  • Ability to design, develop, implement, and evaluate training plans, curricula, and methodology

  • Skilled in preparing instructional aids and plans

  • Education background is a plus, but not mandatory

  • Excellent problem-solving, researching, and documentation skills

  • Flexible in a fast-paced environment with frequent updates

  • Work Arrangement

    Shipt considers candidates located near a Shipt office or workspace in Birmingham, San Francisco, or Minneapolis to be hybrid, which means that they have the flexibility to work from home (with leader approval) or at a Shipt office in order to facilitate the ability to innovate, collaborate, and spark team connections.

    In-office expectations will vary by role and leader.

    Certain roles may require in-office presence on a full-time basis.

    Please work with your recruiter to learn more about the classification of this role.

    About Shipt

    Shipt is a retail tech company that connects people to reliable, high-quality delivery with a personal touch.

    Shipt connects customers to the things they want from the stores they love, retail businesses to more satisfied customers, and workers to new earning opportunities.

    At Shipt, we aim to put our team first to boost a sense of belonging, spark opportunities for growth, provide unique benefits and commit to giving back to our communities in ways that make life better, both personally and professionally.

    We understand that our service, our culture, and our connection to our communities are only made better by every single person who shows up to work here every day.

    Shipt is an independently operated, wholly owned subsidiary of Target Corporation and available in more than 5,000 U.S. cities.

    Shipt was founded and is headquartered in Birmingham, Alabama.

    Required Skill Profession

    Operations Specialties Managers


    • Job Details

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    Unlock Your Learning Development Potential: Insight & Career Growth Guide


    Real-time Learning Development Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Learning Development in Birmingham, United States, highlighting market share and opportunities for professionals in Learning Development roles.

    36972 Jobs in United States
    36972
    74 Jobs in Birmingham
    74
    Download Learning Development Jobs Trends in Birmingham and United States

    Are You Looking for Learning & Development Manager Job?

    Great news! is currently hiring and seeking a Learning & Development Manager to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Shipt adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

    What Is the Average Salary Range for Learning & Development Manager Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Birmingham. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Learning & Development Manager?

    Key qualifications for Learning & Development Manager typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Learning & Development Manager?

    To improve your chances of getting hired for Learning & Development Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Learning & Development Manager Job Success

    Shipt interview tips for Learning & Development Manager

    Here are some tips to help you prepare for and ace your Learning & Development Manager job interview:

    Before the Interview:

    Research: Learn about the Shipt's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Learning & Development Manager interview at Shipt, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Shipt's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for Learning & Development Manager Positions

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