Learning & Development Manager

Job description

Learning & Development Manager

Are you passionate about people, training, and building a winning team culture?

If you’re looking for a rewarding career where you can develop talent, enhance workplace culture, and make a real impact—this role is for you!

At Marks Family McDonald’s, we believe our people are the heart of our business.

As a People Experience Lead (PEL)/Training Supervisor, you’ll play a key role in shaping the future of our team members by focusing on training, engagement, and workforce development across our 9 McDonald's locations in Louisiana & Mississippi.

This is not just an HR job—it’s a hands-on leadership role that blends strategy, coaching, and on-the-ground execution to create a people-first culture where employees can grow, succeed, and feel valued.





What You’ll Do:

Develop & Lead Training Programs – Ensure our crew and managers receive top-notch training, from onboarding to leadership development.

Drive Employee Engagement & Retention – Create a workplace where people love to work and want to stay.

Recruit & Build Strong Teams – Work alongside our General Managers and leadership team to attract, hire, and develop top talent.

Ensure Operational Excellence – Help drive performance by ensuring employees have the tools, knowledge, and support they need to excel.

Implement Cutting-Edge People Strategies – Stay ahead of trends in workforce planning, training, and team culture to continuously improve our organization.




What We’re Looking For:

Passionate about people – You genuinely care about employees and want to see them grow.

Great communicator & motivator – You know how to coach, inspire, and engage a team.

Organized & strategic thinker – You can analyze staffing needs, training effectiveness, and employee satisfaction to drive results.

Energetic & hands-on – You thrive in a fast-paced, people-first environment and enjoy being on the ground in our restaurants.




Qualifications:

Education: Community college, university students, recent graduates, or seasoned professionals—if you’re passionate about training and people development, we want to meet you!

Experience in HR, education, training, or leadership roles preferred but not required—we’ll train the right person!

Willingness to travel between locations (Lafayette, Henderson, Port Barre, Pineville, Marrero, LA & Waveland, MS).




Why Join Marks Family McDonald’s?

We Value You, Your Growth & Your Contributions – Your work matters, and we invest in our team’s success.

Career Growth Opportunities – We develop leaders and promote from within.

Competitive Pay (Based on Experience & Education) + Bonus Opportunities

Awesome Benefits:

+ Paid Time Off (Sick & Vacation Days)

+ National Employee Discounts

+ Complimentary Meals

+ Medical, Dental, & Vision Insurance*

+ 401k + Matching

+ College Tuition Assistance (Archways to Opportunities Program) $2,500-$3,500 per year

+ Employee Recognition & Appreciation Programs




Ready to Make an Impact?

If you’re excited about leading people, building culture, and driving growth in a fun and dynamic environment, apply today!

Join us in shaping the future of McDonald’s team members and making a lasting impact in our restaurants!
Requsition ID: PDX_MC_417968A2-1403-441C-A996-A37F3E20689E_17212
McDonald's Corporation and McDonald's USA, LLC (the Company) are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws.

A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company.

Please contact recruiting.supportteam@us.mcd.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.
McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities.

Our values of quality, service, and cleanliness continue to guide us.

We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day.

We also fully support employees who stay home from work if they are feeling sick.

Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.
McDonald's and its franchisees are always looking for top candidates and encourage you to apply online.

If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations.

For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.com.

There may be a short delay in response time while we continue to monitor the impacts of COVID-19.

We sincerely thank you for your continued trust in the Golden Arches.

Required Skill Profession

Other General