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Urgent! Learning Experience Designer – Pharma Experience Job at Unboxed Training & Techn Job Opening In Richmond – Now Hiring Unboxed Training & Technology

Learning Experience Designer – Pharma Experience Job at Unboxed Training & Techn



Job description

Overview At Unboxed we help companies develop skills at the pace of change.

We leverage our advanced technology, engaging content, and years of experience with industry leaders to empower employees to upskill, improve, and thrive in a rapidly changing business world.
We are seeking a Learning Experience Designer with experience in the pharma industry to help support our growing portfolio of major pharma clients.

In addition to creating outstanding content to address needs across our clients set, this person will serve as a subject matter expert on training design in pharma.

Specific responsibilities include:
Design and Development Design and develop training for selling skills, leadership development, change management, and technical topics such as clinical trials, package inserts, MOA, patient journey, etc.

across diverse audiences, from sales teams to clinical operations
Strategizes, conceptualizes, and develops innovative training programs addressing business goals and sales skills specific to pharma products
Partners with subject matter experts, vendors, and agency team members to ensure accuracy, scalability, and relevance of training materials
Ensures compliance with industry standards and adapts content for regulatory requirements relevant to pharma industry
Conduct thorough project discovery to understand client’s business objectives
Design and develop content for various deliverables, including eLearnings, instructor-led training, videos, job aids, and assessments
Measures effectiveness, assesses learner skill gaps, and iterates solutions to improve performance outcomes
Utilize technology to enhance the learning experience, including video, audio, simulations, gamification and AI
Collaborate with production teams to bring learning experiences to life
Stakeholder Engagement Develop deep understanding of various clients, learners, and industries
Demonstrate partnership, innovation, and expertise when interacting with clients
Facilitate feedback discussions and implement creative solutions
Continuous Improvement Leverage learner feedback and compliance audit outcomes to refine and improve training effectiveness
Evaluate and improve learning experiences based on feedback and data analysis
Project Management Meet project milestones and deadlines
Communicate impediments early
Requirements Deep understanding of and expertise in the pharma industry
Excellent writing skills and creativity
Strong personal accountability and adaptability
Self-motivation and ability to work towards personal and team goals
Open to giving and receiving feedback with a growth mindset
Initiative in recommending process improvements and product innovation
Strong communication and interpersonal skills
Problem-solving and analytical abilities
Qualifications Bachelor’s degree in instructional design, educational technology, or related field strongly preferred
3+ years’ experience designing sales or healthcare training
Strong communication, collaboration, and project management skills; previous agency experience is highly valued
Familiarity with pharma sales environments, adult learning theory, instructional design models and contemporary digital learning technologies
Benefits Unboxed team members benefit from our comprehensive compensation and rewards program which includes:
Competitive salary and benefits
Ample paid time off – 5 weeks PTO (pro-rated in 1st year), 6 paid holidays plus winter break between 12/26 and 1/1
Dynamic and convenient office location – unlimited snacks, casual dress code, covered parking and gym on site
Open communication and a commitment to fostering teamwork across the organization
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Required Skill Profession

Business Operations Specialists



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