Legal Operations Supervisor / Human Services Supervisor 2

Job description

**Working Title: Legal Operations Supervisor**
**Job Class: Human Services Supervisor 2**
**Agency: Human Services Dept**

+ **Job ID** : 89872
+ **Location** : St. Paul
+ **Telework Eligible** : Yes
+ **Full/Part Time** : Full-Time
+ **Regular/Temporary** : Unlimited
+ **Who May Apply** : Open to all qualified job seekers
+ **Date Posted** : 10/25/2025
+ **Closing Date** : 11/07/2025
+ **Hiring Agency/Seniority Unit** : Human Services Dept / DHS Central Office MMA
+ **Division/Unit** : Department of Human Services (DHS) / Office of Inspector General (OIG)-OLC Division Management
+ **Work Shift/Work Hours** : Day Shift / 8:00 a.m. - 4:30 p.m.
+ **Days of Work** : Monday - Friday
+ **Travel Required** : No
+ **Salary Range:** $33.61 - $48.66 / hourly; $70,177 - $101,602 / annually
+ **Classified Status** : Classified
+ **Bargaining Unit/Union** : 216 - Middle Management Association/MMA
+ **FLSA Status** : Exempt - Executive
+ Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The Department of Human Services (DHS) is unable to provide sponsorship for work visas.

Applicants must be eligible to work in the United States at the start of employment.

DHS does not participate in E-Verify.

**The work you'll do is more than just a job.**

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans.

The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

**_*This position is eligible for_** telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) **_for applicants who reside in Minnesota_** **_or in a bordering state, with supervisory approval and satisfactory performance.

If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework._**

_This position exists to coordinate and oversee the processes used to complete daily operations for Legal Counsel’s Office, including legal and administrative filings, data requests, technical processes, and support for all administrative, civil, and criminal proceedings for the Office of Inspector General (OIG)._

_Responsibilities include but are not limited to:_

+ Lead the development, implementation, and continuous improvement of OIG Legal Division case flow.

Supervise all OIG Legal Division legal process coordinators and _provide strategic leadership to staff providing services_ and administrative functions _across three business divisions within OIG Legal._
+ _Oversee the implementation, training, process documentation and maintenance of a case management tool for OIG Legal and the development of legal workflows in other OIG products and tools to support the changes and increased demands of the division._
+ _Coordinate the administrative activities of the legal process coordinator pool with the OIG Legal team, OIG Division leadership, Appeals Division, Commissioner’s Office, and Attorney General’s Office._
+ _Monitor performance by the OIG Legal Division and complete required reports on OIG Legal activities to appropriate senior management, and in collaboration with OIG Legal leadership, develop reports necessary for performance monitoring._

**Minimum Qualifications**

**_**To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.**_**

Demonstrated leadership experience*

*Leadership experience can include:

+ Experience as a supervisor, lead worker, team lead, project lead;
+ Completion of a State of Minnesota leadership program (e.g. ELI, L4);
+ A paid/unpaid position leading a program or chairing a committee (e.g. ERG) - experience must include:

Three (3) years of experience leading process development, implementation, and continuous improvement in a professional setting.

AND

Experience must demonstrate the following:

+ **T** _echnical skills sufficient to lead the implementation and continuous improvement of projects that interface with a variety of technical systems._
+ Oversee the development, ongoing review and auditing of operational procedures.
+ Manage training and professional development of staff.

**Preferred Qualifications**

+ _Knowledge of and skill in navigating NETStudy2.0, SharePoint, SSIS, and ELMS._
+ Experience with computer programs, including _Microsoft Excel, Microsoft Office, FileNet, AgileApps, SharePoint, and OneNote._
+ _Experience with process improvement methodologies including Agile, Lean, Six-Sigma, etc._
+ Knowledge of the MN Data Practices Act.
+ Knowledge of records retention policies and procedures, including litigation holds.

Experience analyzing data, developing reports, and presenting findings to senior leadership.

_Analytical skills in order to effectively and efficiently exercise the decision making function._
+ _Problem-solving abilities to solve pragmatic and legal process questions that implicate all major areas of OIG and Department policy and legal issues that pertain work of the OIG Legal Department._
+ Variety of experiences working effectively with others from different backgrounds and cultures.

**Additional Requirements**

This position requires successful completion of the following:

It is the policy of the Department of Human Services that the individual selected for this position successfully complete a background investigation prior to employment, including the following components:

+ Criminal background check
+ Reference check
+ Fingerprinting check (MNJIS/CJIS)

Complete the Criminal Justice Information System (CJIS) Security Awareness training within 3-business days from the start of employment; and successfully obtain/retain CJIS certification annually.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity.

We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law.

As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities.

If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us .

Please indicate what assistance is needed.

Required Skill Profession

Other General