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Level 1 NOC Analyst Job Opening In Hauppauge – Now Hiring Custom Computer Specialists


Job description

Level 1 NOC Analyst

Location Hauppauge, NY

Company Order Number 2894

# of openings 1


Apply Now (https://phh.tbe.taleo.net/phh01/ats/careers/v2/applyRequisition?org=CUSTOMONLINE&cws=37&rid=2894)





We are a growing IT company; a great place to start and grow your career!

CCS is a leading technology consulting firm providing best in class solutions to our clients for over 45 years.

Expressed simply in our tagline – Right People, Right Results, Right Careers! Our philosophy is, in fact, an obsession that drives our behavior, our culture and our work.

It’s why we put tremendous emphasis on hiring individuals that embody the principles that align with our obsession.

We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients in the northeast.

Our focus is simple...our goal is to make technology easy and to help our clients use it as effectively as possible.








About Us:

Custom Computer Specialists, LLC is a leading provider of IT services and solutions in the New York metro area.

We specialize in network integration, managed services, cloud solutions, cybersecurity, and technical staffing.

Our mission is simple: Make Technology Easy for our clients and empower them to use it effectively.

Salary: $40,000 - $43,000Position Overview:

We are seeking a proactive and technically skilled Level 1 NOC Analyst to join our Network Operations Center (NOC) team.

This entry-level role is ideal for individuals passionate about IT infrastructure, eager to grow their skills, and committed to delivering exceptional support in a fast-paced environment.

Key Responsibilities:

+ Monitor network and system alerts using modern monitoring tools (e.g., SolarWinds, Datadog, PRTG)

+ Perform initial triage and troubleshooting of incidents related to network, server, and cloud infrastructure

+ Escalate unresolved issues to Level 2/3 support teams with detailed documentation

+ Provide remote technical support for desktops, laptops, mobile devices, and peripherals

+ Support Microsoft 365 services including Exchange Online, Teams, SharePoint, and OneDrive

+ Perform basic Active Directory tasks (password resets, account unlocks, group membership changes)

+ Troubleshoot basic network issues (e.g., switch port connectivity, DHCP/DNS issues, VPN access)

+ Document incidents, resolutions, and procedures in the ticketing system (e.g., ServiceNow, ConnectWise)

+ Assist with patch management, endpoint protection, and system updates

+ Participate in rotating on-call schedule, including occasional nights and weekends

Required Qualifications:

+ 1–2 years of experience in a technical support, help desk, or NOC environment

+ Familiarity with Windows 10/11 and macOS environments

+ Understanding of networking fundamentals: TCP/IP, DNS, DHCP, VPN

+ Experience with Microsoft 365 administration and troubleshooting

+ Basic knowledge of Active Directory and Group Policy

+ Strong analytical and critical thinking skills

+ Excellent communication and customer service abilities

+ Ability to prioritize tasks and work independently or as part of a team

+ Must be able to lift up to 50 lbs.

(e.g., monitors, printers, networking equipment)

+ A valid driver's license
Preferred Qualifications:

+ Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field

+ Industry certifications such as CompTIA A+, Network+, Security+, or Microsoft Certified: Azure Fundamentals

+ Experience with remote monitoring and management (RMM) tools

+ Exposure to virtualization platforms (e.g., VMware, Hyper-V, Proxmox)

+ Familiarity with scripting (PowerShell) and automation tools

+ Experience supporting cloud platforms (Azure, AWS)
This position is based in our Hauppauge, Long Island office.

A valid driver's license is required.







CCS Offers:

+ Competitive salaries

+ Comprehensive benefits including:

+ Medical and dental plans

+ Company paid vision and short and long term disability plans

+ Flexible spending programs including Healthcare, Dependent Care, Transit and Parking

+ 401K with employer match

+ Tuition reimbursement

+ Onsite fitness center (or gym membership reimbursement for client or satellite based employees)

+ Company paid life Insurance

+ Paid holidays and vacation

+ Technical certification gift card rewards program


Come experience our unique culture and see how our “right people, right results” philosophy has led to our outstanding success! We are great place to start your IT career!
EEO Statement:
Custom Computer Specialists is an Affirmative Action and Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

To request a reasonable accommodation to apply for this position or to enable qualified individuals with disabilities to perform essential job functions, contact humanresources@customonline.com or 631-864-6699.






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Unlock Your Level 1 Potential: Insight & Career Growth Guide


Real-time Level 1 Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Level 1 in Hauppauge, United States, highlighting market share and opportunities for professionals in Level 1 roles.

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Are You Looking for Level 1 NOC Analyst Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Custom Computer Specialists adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Level 1 NOC Analyst Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Hauppauge. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Level 1 NOC Analyst?

Key qualifications for Level 1 NOC Analyst typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Level 1 NOC Analyst Job Success

Custom Computer Specialists interview tips for Level 1 NOC Analyst

Here are some tips to help you prepare for and ace your Level 1 NOC Analyst job interview:

Before the Interview:

Research: Learn about the Custom Computer Specialists's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

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Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Level 1 NOC Analyst interview at Custom Computer Specialists, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Custom Computer Specialists's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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